These Terms and Conditions have been updated to Version 1.4 and are effective from 00:00 GMT on 1st November 2022 and supersede all previous terms and conditions.
1.1 The terms and conditions (“Terms and Conditions”) set out below comprise the terms and conditions of use for any of the games (the “Games”) provided in whatever form on this website or any accompanying App (the “Service” or the “Website”, as applicable) and through whatever delivery mechanism offered.
1.2 To the extent that there is any inconsistency between these Terms and Conditions the Privacy Policy, the Cookie Policy, Responsible Gambling Policy, and any of the Game Rules, these Terms and Conditions shall prevail.
1.3 In these Terms and Conditions, Markor Technology Limited includes any of its affiliates or group companies and shall be referred to in these Terms and Conditions as “MTL”, “Us”, “We”, or “Our” and you are referred to as “you” or “your”, Within the same group of companies as MTL (Gibraltar) Ltd, where applicable.
1.4 MARKOR TECHNOLOGY LIMITED, company number 115152 , Suite 7, Hadfield House, Gibraltar GX11 1AA, Remote Gambling Licence RGL No. 118.
1.5 For more information on the Government of Gibraltar Licensing Authority, please visit gambling-commissioners.
1.6 These Terms and Conditions apply to Real Money Play and as set out in Section 4.1(a). Any reference to Games in these Terms and Conditions, for Real Money Play, shall refer to the games of chance and other games as may from time to time be made available on the Service. MTL reserves the right (in its sole discretion) to add and/or remove Games from this Website at any time.
1.1. This set of terms and conditions govern the use of the Sportsbook. When placing a bet with Sportsbook, the Account Holder is therefore agreeing that the Account Holder has read, understood and will be adhering to these Terms and Conditions including the general Terms and Conditions at any time applicable to Sportsbook, click here
1.2. The use of this Sportsbook is subject to the regulations imposed by the (Gibraltar Gambling Commission.. Any decision issued by the Gibraltar Gambling Commission supersedes any clause(s) listed here.)
1.3. Any dispute relating in any way to the use of this Sportsbook platform should be emailed to support@royalwinner.com. Should the reply not be considered satisfactory, a request for confidential arbitration can be sent to the Gibraltar Gambling Commission. Their decision shall be binding and may be entered as a judgment in any court of competent jurisdiction.
1.4. Sportsbook reserves the right to make changes to the site, betting limits, payout limits and offerings.
1.5. Sportsbook may update, amend, edit and supplement these Terms and Conditions at any time.
1.6. Any reference in these Terms and Conditions to words/objects that appear in singular also applies to plural. References to gender are non-binding and to be treated for information purposes only.
2.1. Sportsbook – legal entity engaged in betting activities in accordance with the licensing and legislative requirements of the country.
2.2. Client - an individual who has agreed to the Rules for accepting bets, registered on the site (www.royalwinner.com) and other subdomain versions of the site.
2.3. Bet – risk-based agreement concluded between the Client and the Betting Company on the outcome of an event in which they do not participate, involving a win. Bets are made on terms previously proposed by the Sportsbook platform.
2.4. Stake - the amount of money transferred by the client to Sportsbook and which are the main condition for participation in a bet in accordance with these Rules.
2.5. The outcome is the result of the event on which the Sportsbook platform is invited to make a bet.
2.6. Odds — the number by which the bet amount of the stakeholder is multiplied when determining the payout amount if bet win.
2.7. Winnings - cash to be paid to the Client upon the outcome, on which a bet was made.
3.1. Sportsbook reserves the right to cancel any bet made on obviously “bad” odds, switched odds or a bet made after an event has started.
3.2. All bets accepted by Sportsbook platform are subject to these rules, as well as to applicable license conditions.
3.3. Sportsbook reserves the right to refuse, restrict, cancel or limit any bet.
3.4. Sportsbook reserves the right to settle after the contest is final or with official results.
3.5. The winner of an event will be determined on the date of the event’s conclusion. Sportsbook does not recognize protested or overturned decisions for betting purposes. The settlement of an event suspended after the start of the competition will be decided according to the betting rules specified for that sport by Sportsbook platform.
3.6. No one under the age of 18 is permitted to make a bet.
3.7. All rules contained herein are subject to changes and revisions by Sportsbook without prior written notice. All changes and revisions to our rules will be posted on the Sportsbook platform website.
3.8. Maximum bet amounts on all sporting events will be determined by Sportsbook and are subject to change without prior written notice. Sportsbook also reserves the right to adjust limits on individual accounts as well.
3.9. For accounts with minus balances, Sportsbook reserves the right to cancel any pending plays, whether placed with funds resulting from the error or not.
3.10. Clients are solely responsible for their own account transactions. Please be sure to review and confirm your bets for any mistakes before sending them in. Once a transaction is complete, it cannot be changed. Sportsbook does not take responsibility for missing or duplicate bets made by the client and will not entertain requests for alterations because a play is missing or duplicated. Clients may review their transactions in the “My Bets” section of the site after each session to ensure all requested bets were accepted.
3.11. Disputes must be lodged within seven (7) days from the date the bet in question has been decided. No claims will be honored after this period. The client is solely responsible for their account transactions.
3.12. Winnings will always be calculated using Decimal Odds. Please note, that when converting odds into the British standard, round-off errors may occur, since some odds don’t have an exact translation into British-style fractions. Here, we willshow the nearest fractional odds.
3.13. Sportsbook reserves the right to suspend a client account without prior notice.
3.14. In the event of there being a discrepancy between the English language version of these rules and any other language version, the English language version will be deemed to be correct.
3.15. Related contingencies: Unless offered explicitly as a specific offering, Sportsbook prohibits accumulator bets that include two or more outcomes which might turn out to be related.
For example:
Nadal to win US Open outright; and
Nadal to win the semifinal of US Open.
Sportsbook takes all necessary steps to prevent such possibilities. If a bet is taken inadvertently, Sportsbook reserves the right to void part of or the whole of the bet.
3.16. Any bets placed with a system bet will not count for the wagering requirement in Bonus.
3.17. Live Score Update is for guidance only. Sportsbook is not responsible for any errors. Sportsbook reserves the right to cancel any bets if the outcome is already known or if the odds have not been updated correctly due to technical issues.
3.18. Outright bets are considered all in run or not and so will be settled as a loss if the selection does not take part in the event, unless otherwise stated. Dead heat rules apply where there is more than one winner. Bettor’s stakes are first divided by the number of selections who tied and then this portion of their stakes is settled as a winner and the rest settled as a loser.
3.19. Sportsbook reserves the right to void or cancel any bets where the outcome has been altered by the imposition of penalty points, enforced relegations or any other measure enforced as a result of anything other than the normal results of the games/competitions in question.
3.20. All bets are settled using the information provided by the official body running the competition at the time of the result except where stated otherwise. In the case of any events outside of official competitions then bets are settled using the information provided.
3.21. If one of the competitors didn't start Sportsbook cancel this head-to-head market.
3.22. If both competitors didn't finish, the winner will be competitors who have more laps. If both competitors are out in the same lap, Sportsbook cancel this head-to-head market.
3.23. If competitors are in the same position, Sportsbook cancel bets on this head to heat market.
3.24. Sportsbook is not responsible for the damage incurred by the client as a result of a system malfunction, defects, delays, manipulations or errors in data transfer.
3.25. Clients' claims are considered by Sportsbook within thirty days from the moment the Client submits a written application to Sportsbook. After making a decision, Sportsbook notifies the client by means of an e-mail linked to the game account.
3.26. In case of suspicion of unfair activity, Sportsbook reserves the right to void any bet or any part of it, thus making the questionable bet invalid (in these cases, the payout is made with odds of '1.00') or suspend any withdrawals for up to 31 calendar days.
3.27. Clients are allowed to bet only as individuals; group bets are not allowed. Repeated bets on the same results / winners from the same or different customers may subsequently be declared invalid. Even after the official result of the competition / athletes is already known, Sportsbook may consider the indicated bets invalid if it considers that the Clients act in collusion or as a syndicate, or the bets considered were made by one or more Clients within a short period of time. The betting company also has the right to refuse to accept bets or to count already made bets as invalid if they are made from different game accounts from the same IP address.
3.28. LIVE bets: If the match is interrupted or postponed and does not continue in 48 hours after the scheduled time, the bets will be cancelled (except for those outcomes that are clearly defined when the game was stopped).
3.29. Statistics or editorial text published at the Sportsbook site are to be considered as added information, but Sportsbook does not acknowledge or accept any liability whatsoever if the information is not correct. At all times it is the Account Holder’s responsibility to be aware about circumstances relating to an event.
3.30. It is forbidden to use automatic systems (any kind of scanners or robots) on Sportsbook. Sportsbook reserves the right to cancel any bet which made using automatic systems.
3.31. It is forbidden to use accounts owned by other people or accounts registered to others. Sportsbook reserves the right to cancel any bet which is not made by the account holder.
4.1. Single - bet on a single outcome of an event. Single bet payout is equal to the product of the bid amount set for the outcome odds.
4.2. Combo - bet on several independent outcomes of events. To win a Combo bet it is necessary that in all of the outcomes that are included in the Combo, there is no loss. Losing one of the outcomes of the combo means losing the whole combo. Combo payment is equal to the product the amount of the bet on the odds of all outcomes included in the combo.
4.3. System - a set of combos, which is a complete search variant of combos of the same size from a fixed set of outcomes. It is characterized by the same stake for each express (option system) and the same number of outcomes in each express. Betting the system must specify the total number of outcomes and number of combos (system option). Payment on the system is equal to the number of payments on combo included in the system.
4.4. A ‘Trixie’ is a combination, which includes one treble and three doubles from a selection of three events.
4.5. A ‘Patent’ is a combination, which includes one treble, three doubles and three singles from a selection of three events.
4.6. A ‘Yankee’ is a combination, which includes one fourfold, four trebles and six doubles from a selection of four events.
4.7. A ‘Canadian’ (also known as ‘Super Yankee’) is a combination, which includes one fivefold, five fourfolds, ten trebles and ten doubles from a selection of five events.
4.8. A ‘Heinz’ is a combination, which includes one sixfold, six fivefolds, fifteen fourfolds, twenty trebles and fifteen doubles from a selection of six events.
4.9. A ‘Super Heinz’ is a combination, which includes one sevenfold, seven sixfolds, twenty-one fivefolds, thirty-five fourfolds, thirty-five trebles and twenty-one doubles from a selection of seven events.
4.10. A ‘Goliath’ is a combination, which includes one eightfold, eight sevenfolds, twenty-eight sixfolds, fifty-six fivefolds, seventy fourfolds, fifty-six trebles and twenty-eight doubles from a selection of eight events.
4.11. If odds consider more than 2 digits after decimal point, the payout will be rounded for second digit after decimal point.
4.12. 'Cash out' is an individual offer initiated by Sportsbook, addressed to a bet participant, aimed at changing one or several essential betting conditions (coefficient, event calculation time, etc.) in order to fix a new result and complete the bet at the current time (further - Cash out). The offer to redeem a bet can be both accepted and rejected by the participant of the bet. By selecting 'Cash out' the participant of the bet confirms his acceptance of the new essential conditions of the bet. Cash out rates can be offered for both prematch and for live betting. The bookmaker's office reserves the right to change the offer to repurchase the bid over time, or not to form a bid to repurchase the bet without giving a reason.
5.1. 'Match' (1X2) is where it is possible to bet on the (partial or definite) outcome of a match or event. The options are: '1' = Home team, or team listed to the left side of the offer; 'X' = Draw, or the selection in the middle; '2' = Away team, or team listed to the right side of the offer.
5.2. 'Correct Score' is where it is possible to bet on the (partial or definite) exact score of a match or event.
5.3. 'Over/Under' (Totals) is where it is possible to bet on the (partial or definite) amount of a predefined occurrence (e.g. goals, points, corners, rebounds, penalty minutes, etc.). Should the total amount of the listed occurrences be exactly equal to the betting line, then all bets on this offer will be declared void.
Example: an offer where the betting line is 128.0 points and the match ends with the result 64-64 will be declared void.
5.4. 'Odd/Even' is where it is possible to bet on the (partial or definite) amount of a predefined occurrence (e.g. goals, points, corners, rebounds, penalty minutes, etc.).'Odd' is 1,3,5 etc.; 'Even' is 0,2,4 etc.
5.5. A 'Head-to-Head' and/or 'Triple-Head' is a competition between two or three participants/outcomes, originating from either an officially organized event, or else, as virtually defined by Sportsbook.
5.6. 'Half time/Full time' is where it is possible to bet on the result in half time and the final outcome of the match. E.g. if at Half time the score is 1-0 and the match ends 1-1, the winning outcome is 1/X. The bet is void if the regular time of the match is played in a different time format than those listed in the bet (i.e. other than two halves).
5.7. 'Period betting' is where it is possible to bet on the outcome of each separate period within a match/event.
5.8. 'Draw No Bet' is where it is possible to bet on either '1' or '2' as defined in 5.1. It is also common practice to refer to 'Draw No Bet' in cases where no draw odds are offered. Should the specific match contain no winner (E.g. match ends as a draw), or the particular occurrence not happen (E.g. Draw No Bet and match ends 0-0) the stakes will be refunded.
5.9. 'Handicap' is where it is possible to bet on whether the chosen outcome will be victorious once the listed handicap is added/subtracted (as applicable) to the match/period/total score to which the bet refers to. In those circumstances where the result after the adjustment of the handicap line is exactly equal to the betting line, then all bets on this offer will be declared void. Example: a bet on -3.0 goals will be declared void if the team chosen wins the match by exactly 3 goals difference (3-0,4-1, 5-2, etc).
Asian Handicap: Home team (-1.75) vs Away team (+1.75). This means that the stake is divided into 2 equal bets and placed on the outcomes -1.5 and -2.0. For the bet to be fully paid out at the listed odds, Team A must win the match with a bigger margin than both of their listed handicaps (ie. 3 goals or more margin). In the eventuality that Team A wins with only a 2 goal margin, the bet will be considered as partially won with a full payout on the -1.5 part of the bet and a refund on the -2.0 side since the outcome on that part of the bet would be considered a 'tie'. Should the match produce any other outcome, including a Team A victory with only 1 goal of margin, the whole stake would be lost. Away team is given a +1.75 goal advantage in the match. This means that the stake is divided into 2 equal bets and placed on the outcomes +1.5 and +2.0.
5.10. 'Double Chance' is where it is possible to bet simultaneously on two (partial or definite) outcomes of a match or event. The options are: 1X, 12 and X2 with '1', 'X' and '2' as defined in 5.1.
5.11. 'Outright' or 'Place' betting is where it is possible to choose from a list of alternatives and bet on the eventuality that a participant wins or places within a specified position in the classification of the listed event/competition.
5.12. Bets on 'Quarter / Half / Period X' refer to the result/score achieved in the relevant timeframe and does not include any other points/goals/events tallied from other parts of the event/match. Bets will be voided if the match is played in any other format but the one stipulated in the offer.
5.13. Bets on 'Result at end of Quarter / Half / Period X' refer to the result of the match/event after termination of the stipulated timeframe and will take into account all other points/goals/events tallied from previous parts of the event/match.
5.14. Bets on 'Race to X Points / Race to X Goals...' and similar offers refer to the team/participant that is the first to reach the specified tally of points/goals/events. If the offer lists a timeframe (or any other period restriction) it will not include any other points/goals/events tallied from other parts of the event/match which are not related to the mentioned timeframe. Should the listed score not be reached within the stipulated timeframe (if any), all bets will be declared void, unless otherwise stated.
5.15. Bets on 'Winner of Point X / Scorer of Goal X' and similar offers refer to the team/participant scoring/winning the listed occurrence. For the settlement of these offers, no reference to events happening prior to the listed occurrence will be taken into consideration. Should the listed event not be scored/won within the stipulated timeframe (if any), all bets will be declared void, unless otherwise stated.
5.16. Bets referring to the happening of a particular occurrence in a pre-defined time order, such as 'First Card', or 'Next Team to receive penalty minutes' will be settled as void should it not be possible, without any reasonable doubt, to decide the winning outcome, for example in case of players from different teams which are shown a card in the same interruption of play.
5.17. 'Team to score first and win' refers to the listed team scoring the first goal in the match and going on to win the match. Should there be no goals in the match all bets will be settled as void.
5.18. Any reference to 'clean sheet' indicates that the listed team must not concede any goal during the match.
5.19. 'Team to win from behind' refers to the listed team winning the match after having been at least 1 goal down at any point in the match.
5.20. Any reference for a team to win all halves/periods (e.g. Team to win both halves) means that the listed team must score more goals than its opponent during all the stipulated halves/periods of the match.
5.21. Any reference to 'Injury Time' refers to the amount displayed by the designated official and not to the actual amount played.
5.22. Settlement of bets on offers such as 'Man of the Match', 'Most Valuable Player' etc. will be based on the competition's organizers’ decision, unless otherwise stated.
6.1.1. Bets on the outcome of a match will be decided based on two halves of the scheduled number of minutes each and any time the referee adds to compensate for injuries and other stoppages. It does not include periods of extra time nor penalty shootouts if not stated.
6.1.2. Corners awarded but not taken are not considered.
6.1.3. Own goals will not be considered for Anytime Goalscorer or Player to score X or Next Goalscorer or more settlement purposes and are ignored
6.1.4. All players who took part in the match since kick off or previous goal are considered as runners.
6.1.5. If player not in starting XI all player markets will be voided.
6.1.6. If for any reason an unlisted player scores a goal all bets on listed players stand.
6.1.7. Anytime Goalscorer or Player to score X or Next Goalscorer market will be settled based on TV insert and statistics provided by Press Association unless there is clear evidence that these statistics are not correct.
6.1.8. Interval markets will be settled based on the goal time announced by TV. If this is not available, the time according to the match clock is considered.
6.1.9. Interval goal markets are settled based on the time the ball crosses the line, and not the time the kick is made.
6.1.10. Corner interval markets are settled based on the time the corner kick is taken and not the time the corner is conceded or awarded.
6.1.11. Booking interval markets are settled based on the time the card is shown and not the time the infringement is made.
6.1.12. Offsides will be settled based on the time when the referee gives the decision. This rule will be applied on any video assistant referee (VAR) situation.
6.1.13. Penalty markets will be settled based on the time when the referee gives the decision. This rule will be applied on any video assistant referee (VAR) situation.
6.1.14. Penalties awarded but not taken are not considered.
6.1.15. Next scoring type Freekick: The goal has to be scored directly from the freekick or corner to qualify as a goal by freekick. Deflected shots count as long as the freekick or corner taker is awarded the goal. Penalty: Goal must be scored directly from the penalty. Goals after a rebound of a missed penalty do not count. Own Goal: If goal is declared as an own goal. Header: The scorers last touch has to be with the head. Shot: Goal has to be with any other part of the body than the head and the other types do not apply.
No Goal: If goal has not been scored.
6.1.16. If the market was opened with a missing or incorrect red card, we reserve the right to void betting
6.1.17. If odds were offered with an incorrect match time (more than 5 minutes), we reserve the right to void betting.
6.1.18. If a wrong score is entered, all markets will be cancelled for the time when the incorrect score was displayed
6.1.19. If the team names or tournament are displayed incorrectly, we reserve the right to void betting.
6.1.20. Yellow card counts as 1 card and red or yellow-red card as 2. The 2nd yellow for one player which leads to a yellow, red card is not considered. As a consequence, one player cannot cause more than 3 cards.
6.1.21. Settlement will be made according to all available evidence of cards shown during the regular 90 minutes play.
6.1.22. Cards shown after the match are not considered.
6.1.23. Cards for non-players (already substituted players, managers, players on bench) are not considered
6.1.24. Yellow card counts as 10 points and red or yellow, red cards as 25. The 2nd yellow for one player which leads to a yellow, red card is not considered. As a consequence, maximum points for one player are 35.
6.1.25. Settlement will be made according to all available evidence for cards shown during the regular 90 minutes play.
6.1.26. If the match format was changed sportsbook reserves the right to void all bets.
6.1.27. If a friendly match ended by referee decision earlier than 80 minutes, the bets will be cancelled.
6.1.28. All soccer player props bets are settled using the information provided by OPTA (https://soccerstats.info/).
6.1.31.1. Goal/Own Goal - Regarding deflections, normally a goal is awarded if the original attempt is on target. An own goal is usually awarded if the attempt is off target and deflected into the goal by an opponent.
6.1.31.2. Shots - a shot is defined as any clear attempt to score that:
Blocked shots are not counted as shots.
6.1.31.3. Shots on goal - any goal attempt that:
Shots directly hitting the frame of the goal are not counted as shots on target unless the ball goes in and is awarded as a goal.
Shots blocked by another player, who is not the last man, are not counted as shots on target.
6.1.31.4. Goal Assist - The final touch (pass, pass-cum-shot or any other touch) leading to the recipient of the ball scoring a goal. If the final touch (as defined in bold) is deflected by an opposition player, the initiator is only given a goal assist if the receiving player was likely to receive the ball without the deflection having taken place. Own goals, directly taken free kicks, direct corner goals and penalties do not get an assist awarded.
6.1.31.5. Tackle - A tackle is defined as where a player connects with the ball in a ground challenge where he successfully takes the ball away from the player in possession. The tackled player must clearly be in possession of the ball before the tackle is made.
Both are deemed as successful tackles; however, the outcome of the tackle (won or lost) is different based on where the ball goes after the tackle.
It is not a tackle, when a player cuts out a pass by any means.
6.2.1. In case of a retirement and walk over of any player all undecided bets are considered void.
6.2.2. In case of any delay (rain, darkness...) all markets remain unsettled, and the trading will be continued as soon as the match continues.
6.2.3. If penalty point(s) are awarded by the umpire, all bets on that game will stand.
6.2.4. In case of a match is finished before certain points/games were finished, all affected point/game related markets are considered void.
6.2.5. If markets remain open with an incorrect score which has a significant impact on the odds, we reserve the right to void betting.
6.2.6. If the players/teams are displayed incorrectly, we reserve the right to void betting.
6.2.7. If a player retires all undecided markets are considered void.
6.2.8. If a match is decided by a Match tie-break then it will be considered tobe the 3rd set
6.2.9. Every tie-break or Match tie-break counts as 1 game
6.3.1. Markets do not consider overtime unless otherwise stated
6.3.2. If odds were offered with an incorrect match time (more than 2 minutes), we reserve the right to void betting.
6.3.3. If markets remain open with an incorrect score which has a significant impact on the odds, we reserve the right to void betting.
6.3.4. In the event that a match does not finish in a tie, but overtime is played for qualification purposes, the markets will be settled according to the result at the end of regular time.
6.3.5. If a match ends before the Xth is reached, this market is considered void (cancelled). Who scores Xth point? (incl. ot), Which team will win race to x points? (incl. ot)
6.3.6. Market (Will there be overtime?) will be settled as yes if at the end of regular time the match finishes in a draw, regardless of whether or not overtime is played.
6.4.1. In case of any delay (rain, darkness...) all markets remain unsettled and the trading will be continued as soon as the match continues.
6.4.2. Markets do not consider overtime unless otherwise stated.
6.4.3. If markets remain open with an incorrect score which has a significant impact on the odds, we reserve the right to void betting.
6.4.4. If odds were offered with an incorrect match time (more than 89 seconds), we reserve the right to void betting.
6.4.5. If a wrong score is displayed, we reserve the right to void betting for this timeframe
6.4.6. In case of abandoned or postponed matches all markets are considered void unless the match continues in the same NFL weekly schedule (Thursday - Wednesday local stadium time).
6.4.7. If the teams are displayed incorrectly, we reserve the right to void betting
6.4.8. All offered players are considered as runners.
6.4.9. If no further touchdown is scored, the market (Next touchdown scorer (incl. overtime)) will be voided.
6.4.10. Players which are not listed are considered as 'Competitor1 other player' or 'Competitor2 other player' for settlement purposes. Note this does not include players which are listed without an active odd.
6.4.11. Players of the Defense- or Special team are considered as 'Competitor1 d/st player' or 'Competitor2 d/st player' for settlement purposes, even if the player is listed as dedicated outcome.
6.4.12. Market will be settled based on TV insert and statistics provided by official associations unless there is clear evidence that statistics are not correct.
6.5.1. All markets (except period, overtime and penalty shootout markets) are considered for regular time only unless it is mentioned in the market.
6.5.2. In the event of a game being decided by a penalty shootout, then one goal will be added to the winning team's score and the game total for settlement purposes. This applies to all markets including overtime and penalty shootout
6.5.3. If the market remains open when the following events have already taken place: goals and penalties, we reserve the right to void betting
6.5.4. If odds were offered with an incorrect match time (more than 2 minutes), we reserve the right to void betting.
6.5.5. If a wrong score is entered all markets will be cancelled for the time when the incorrect score was displayed.
6.6.1. If an inning ends before the Xth point is reached (incl. extra innings), this market (Which team wins race to x points?,
Who scores the Xth point (incl. ot) is considered void (cancelled).
6.6.2. Market (When will the match be decided?) will be settled as 'Any extra inning' if at the end of regular time (After a full 9 Innings) the match finishes in a draw, regardless of whether or not overtime (Extra innings) is played.
6.6.3. Market (Will there be overtime?) will be settled as 'Yes' if at the end of regular time (After full 9 Innings) the match finishes in a draw, regardless of whether or not overtime (Extra innings) is played
6.6.4. Possible extra innings are not considered in any market unless otherwise stated.
6.6.5. All markets will be cleared according to the final result after 9 innings (8 1⁄2 innings if the home team is leading at this point). The only exception is Winner market in pre-match (rule nr. 6.6.8.)
6.6.6. If a match is interrupted or cancelled and won’t be continued on the same day, all undecided markets are considered void. The only exception is Winner market in pre-match (rule nr. 6.6.8.)
6.6.7. If markets remain open with an incorrect score or incorrect match status which has a significant impact on the odds, we reserve the right to void betting.
6.6.8. The Winner market will be settled for pre-match if the match goes at least 5 innings (4.5 if the home team is leading) and is considered official.
6.7.1. If a match ends before the Xth is reached, this market (Who scores Xth point? (incl. ot)) is considered void (cancelled)
6.7.2. If a match ends before the Xth is reached, this market (Which team will win race to x points? (incl. ot)) is considered void (cancelled).
6.7.3. All markets (except Who scores the Xth point and Which team will win race to X points) are considered for regular time only.
6.7.4. If the match goes to a 7-metre shootout; the markets 'Who scores Xth point?' and 'Which team will win race to X points?' will be voided.
6.7.5. If the match goes to a 7-metre shootout; the markets 'Who scores Xth point?' and 'Which team will win race to X points?' will be voided.
6.7.6. If odds were offered with an incorrect match time (more than 3 minutes), we reserve the right to void betting.
6.7.7. If markets remain open with an incorrect score which has a significant impact on the odds, we reserve the right to void betting.
6.8.1. If a set ends before the Xth point is reached, this market (Who scores [Xth] point in set [y]) is considered void (cancelled)
6.8.2. In the case of a match not being finished all undecided markets are considered void.
6.8.3. Golden set is not considered in any of the mentioned markets
6.8.4. If markets remain open with an incorrect score which has a significant impact on the odds, we reserve the right to void betting.
6.8.5. Official points deductions will be taken into account for all undetermined markets. Markets which have already been determined will not take deductions into account.
6.9.1. if a set ends before the Xth point is reached, this market (Who scores [Xth] point in set [y]) is considered void (cancelled)
6.9.2. In the case of a match not being finished all undecided markets are considered void.
6.9.3. Golden set is not considered in any of the mentioned markets
6.9.4. If markets remain open with an incorrect score which has a significant impact on the odds, we reserve the right to void betting.
6.9.5. If a team retires all undecided markets are considered void.
6.9.6. Official points deductions will be taken into account for all undetermined markets. Markets which have already been determined will not take deductions into account.
6.10.1. All markets (except halftime, first half markets, overtime and penalty shoot out) are considered for regular time only.
6.10.2. If a match is interrupted and continued within 48h after initial kick-off date, all open bets will be settled with the final result. Otherwise, all undecided bets are considered void.
6.10.3. If the market remains open when the following events have already taken place: goals, red or yellow-red cards and penalties, we reserve the right to void betting.
6.10.4. If the market was opened with a missing or incorrect red card, we reserve the right to void betting.
6.10.5. If odds were offered with an incorrect match time (more than 2 minutes), we reserve the right to void betting.
6.10.6 If a wrong score is entered, all markets will be cancelled for the time when the incorrect score was displayed.
6.10.7. If the team names or tournament are displayed incorrectly, we reserve the right to void betting.
6.11.1. If a set ends before the Xth point is reached, this market (Who scores [Xth] point in [Nth] set) is considered void (cancelled)
6.11.2. In the case of a match not being finished, all undecided markets are considered void.
6.11.3. If markets remain open with an incorrect score which has a significant impact on the odds, we reserve the right to void betting.
6.11.4. If a team retires all undecided markets are considered void.
6.11.5. If the players/teams are displayed incorrectly, we reserve the right to void betting.
6.11.6. Official points deductions will be taken into account for all undetermined markets. Markets which have already been determined will not take deductions into account.
6.12.1. All markets (except halftime, first half markets, overtime and penalty shoot out) are considered for regular time only.
6.12.2. Regular 80 Minutes: Markets are based on the result at the end of a scheduled 80 minutes play unless otherwise stated. This includes any added injury or stoppage time but does not include extra-time, time allocated for a penalty shootout or sudden death.
6.12.3. If the market remains open when the following events have already taken place: score changes or red cards, we reserve the right to void betting.
6.12.4. If the market was opened with a missing or incorrect red card, we reserve the right to void betting.
6.12.5. If odds were offered with an incorrect match time (more than 2 minutes), we reserve the right to void betting.
6.12.6. If the team names or tournament are displayed incorrectly, we reserve the right to void betting.
6.13.1. All markets (except halftime, first half markets, overtime and penalty shoot out) are considered for regular time only.
6.13.2. Regular 14 / 20 Minutes: Markets are based on the result at the end of a scheduled 14 / 20 minutes play unless otherwise stated. This includes any added injury or stoppage time but does not include extra-time, time allocated for a penalty shootout or sudden death
6.13.3. If the market remains open when the following events have already taken place: score changes or red cards, we reserve the right to void betting.
6.13.4. If the market was opened with a missing or incorrect red card, we reserve the right to void betting.
6.13.5. If odds were offered with an incorrect match time (more than 1 minute), we reserve the right to void betting.
6.13.6. If the team names or categories are displayed incorrectly, we reserve the right to void betting.
6.14.1. In the case of a match not being finished all undecided markets are considered void.
6.14.2. If markets remain open with an incorrect score which has a significant impact on the odds, we reserve the right to void betting.
6.14.3. If the players/teams are displayed incorrectly, we reserve the right to void betting.
6.14.4. If a match is not completed all undecided markets are considered void.
6.14.5. Bullseye counts as red check out color.
6.15.1. In the case of a retirement of a player or disqualification all undecided markets are considered void.
6.15.2. In case of a re-rack settlement stays if the outcome was determined before the re-rack.
6.15.3. No fouls or free balls are considered for settlement of any Potted- Color market.
6.15.4. In case of a frame starting but not being completed, all frame related markets will be voided unless the outcome has already been determined.
6.15.5. If markets remain open with an incorrect score which has a significant impact on the odds, we reserve the right to void betting.
6.15.6. If the players/teams are displayed incorrectly, we reserve the right to void betting.
6.15.7. If a match is not completed all undecided markets are considered void.
6.16.1. If a set ends before the Xth point is reached, this market (Who scores [Xth] point in set [y]) is considered void (cancelled).
6.16.2. In the case of a match not being finished all undecided markets are considered void.
6.16.3. If markets remain open with an incorrect score which has a significant impact on the odds, we reserve the right to void betting.
6.16.4. If the players/teams are displayed incorrectly, we reserve the right to void betting.
6.16.5. If a player retires all undecided markets are considered void.
6.16.6. Official points deductions will be considered for all undetermined markets. Markets which have already been determined will not take deductions into account.
6.17.1. If a set ends before the Xth point is reached, this market (Xth set - which team wins race to x points, Xth set - which team scores Xth point) is considered void (cancelled).
6.17.2. In case of a retirement and walk over of any player all undecided bets are considered void.
6.17.3. If markets remain open with an incorrect score which has a significant impact on the odds, we reserve the right to void betting.
6.17.4. If the players/teams are displayed incorrectly, we reserve the right to void betting.
6.17.5. If a player retires all undecided markets are considered void.
6.18.1. Match Betting
Description: Who will win the match?
Rules: All match betting will be settled in accordance with official competition rules. In matches affected by adverse weather, bets will be settled according to the official result.
If there is no official result, all bets will be void.
In the case of a tie, if the official competition rules do not determine a winner, then dead heat rules will apply. In competitions where a bowl off or super over determines a winner, bets will be settled on the official result.
In First Class Matches, if the official result is a tie, bets will be settled as a dead-heat between both teams. Bets on the draw will be settled as losers.
If a match is abandoned due to external factors, then bets will be void unless a winner is declared based on the official competition rules.
If a match is cancelled then all bets will be void if it is not replayed or restarted within 36 hours of its advertised start time.
6.18.2. Double Chance
Description: Will the match result be either of the three options given?
Rules: A tie will be settled as a dead heat. All match betting will be settled in accordance with official competition rules.
If there is no official result, all bets will be void.
6.18.3. Match Betting: Draw No Bet
Description: Who will win the match given that all bets will be void if the match is a draw?
Rules: A tie will be settled as a dead heat. All match betting will be settled in accordance with official competition rules. If there is no official result, all bets will be void.
6.18.4. Tied Match
Description: Will the match be tied?
Rules: All bets will be settled according to the official result. If the match is abandoned or there is no official result, all bets will be void. For First Class matches a tie is when the side batting second is bowled out for a second time with scores level.
6.18.5. Most Fours
Description: Which team will hit the most fours?
Rules: In limited overs matches, bets will be void if it has not been possible to complete at least 80% of the overs scheduled to be bowled in either innings due to external factors, including bad weather, unless settlement of the bet has already been determined before the reduction.
In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
Only fours scored from the bat (off any delivery – legal or not) will count towards the total fours. Overthrows, all run fours and extras do not count.
Fours scored in a super over do not count.
In First Class games, only first innings fours will count.
6.18.6. Most Sixes
Description: Which team will hit the most sixes?
Rules: In limited overs matches, bets will be void if it has not been possible to complete at least 80% of the overs scheduled to be bowled in either innings due to external factors, including bad weather, unless settlement of the bet has already been determined before the reduction.
In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
Only sixes scored from the bat (off any delivery – legal or not) will count towards the total sixes. Overthrows and extras do not count.
Sixes scored in a super over do not count.
In First Class games, only first innings sixes will count.
6.18.7. Most Extras
Description: Which team will have the most extras added to their batting score?
Rules: In limited overs matches, bets will be void if it has not been possible to complete at least 80% of the overs scheduled to be bowled in either innings due to external factors, including bad weather, unless settlement of the bet has already been determined before the reduction.
In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
All wide deliveries, no balls, byes, leg byes and penalty runs in the match count towards the final result. If there are runs off the bat as well as extras from the same delivery, the runs off the bat do not count towards the final total.
Extras in a super over do not count.
In First Class games, only first innings extras will count.
6.18.8. Most Run Outs Conceded
Description: Which team will concede the most run outs in the match?
Rules: A run out 'conceded' means that a member of that team will be run out while batting.
In limited overs matches, bets will be void if it has not been possible to complete at least 80% of the scheduled overs in either innings due to external factors, including bad weather, unless settlement has already been determined before the reduction.
In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
Run Outs in a super over do not count.
In First Class games, only first innings run outs will count.
6.18.9. Highest First Over
Description: Which team will score the most runs in the first over of their innings?
Rules: The first over must be completed for bets to stand unless settlement has already been determined. If during the first over the innings is ended due to external factors, including bad weather, all bets will be void, unless settlement has already been determined before the reduction.
In First Class matches the market refers only to each team’s first innings.
Extras and penalty runs in the particular over count towards settlement.
6.18.10. Most Runs in Groups of Overs
Description: Which team will score the most runs after the first specified number overs of their innings?
Rules: If the specified number of overs are not complete the bet will be void, unless the team is all out, declares, reaches their target or settlement of the bet has already been determined.
In limited overs matches, bets will be void if it has not been possible to complete at least 80% of the specified overs have been bowled at the time the bet was placed due to external factors, including bad weather, unless settlement of the bet has already been determined before the reduction.
In First Class matches the market refers only to each team’s first innings.
6.18.11. Highest First Partnership
Description: Which team will score the most runs before losing their first wicket?
Rules: If the batting team reaches the end of their allotted overs, reaches their target, or declares before the first wicket falls, the result will be the total amassed. For settlement purposes, a batsman retiring hurt does not count as a wicket.
In limited overs matches, bets will be void if the innings has been reduced due to external factors, including bad weather, unless settlement has already been determined before the reduction.
In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
In First Class matches the market refers only to each team’s first innings.
6.18.12. Match Markets Match Fours
Description: How many fours will be in hit in the match?
Rules: In limited overs matches, bets will be void if it has not been possible to complete at least 80% of the overs scheduled to be bowled due to external factors, including bad weather, unless settlement of the bet has already been determined before the reduction.
In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
Only fours scored from the bat (off any delivery – legal or not) will count towards the total fours. Overthrows, all run fours and extras do not count.
Fours scored in a super over do not count.
6.18.13. Match Sixes
Description: How many sixes will be hit in the match?
Rules: In limited overs matches, bets will be void if it has not been possible to complete at least 80% of the overs scheduled to be bowled due to external factors, including bad weather, unless settlement of the bet has already been determined before the reduction.
In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
Only sixes scored from the bat (off any delivery – legal or not) will count towards the total fours. Overthrows and extras do not count.
Sixes scored in a super over do not count.
6.18.14. Match Extras
Description: How many extras will be scored in the match?
Rules: In limited overs matches, bets will be void if it has not been possible to complete at least 80% of the overs scheduled to be bowled due to external factors, including bad weather, unless settlement of the bet has already been determined before the reduction.
In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
All wide deliveries, no balls, byes, leg byes and penalty runs in the match count towards the final result. If there are runs off the bat as well as extras from the same delivery, the runs off the bat do not count towards the final total.
Extras in a super over do not count.
6.18.15. Match Run Outs
Description: How many run outs will there be in the match?
Rules: In limited overs matches, bets will be void if it has not been possible to complete at least 80% of the scheduled overs in either innings due to external factors, including bad weather, unless settlement of the bet has already been determined before the reduction.
In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
Run outs in a super over do not count.
Maximum Over in Match Description: How many runs will be scored in the highest scoring over of the match?
Rules: In limited overs matches, bets will be void if it has not been possible to complete at least 80% of the overs scheduled to be bowled due to external factors, including bad weather, unless settlement of the bet has already been determined before the reduction.
In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
All runs, including extras, count towards settlement.
Super overs do not count.
6.18.16. Match Top Batsman
Description: Which batsman will score the most runs in the match?
Rules: The result of this market is determined on the batsman with the highest individual score in the match.
In limited overs matches, bets will be void if it has not been possible to complete at least 50% of the overs scheduled to be bowled in either innings at the time the bet was placed due to external factors, including bad weather.
Top batsmen bets for First Class matches apply only to the first innings of each team, and will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined. If a player was named at the toss, but later is removed as a concussion sub, that player will still be counted, as will the replacement player.
If a batsman does not bat, but was named in the starting XI, bets on that batsman will stand.
If a substitute (concussion, or otherwise) not named in the original XI scores the highest individual score in the team’s innings, bets on the market will be void.
When two or more players score the same number of runs, dead-heat rules will apply. Runs scored in a super over do not count.
6.18.17. Match Top Bowler
Description: Which bowler will take the most wickets in the match?
Rules: The result of this market is determined on the bowler with the most wickets in the match.
In limited overs matches, bets will be void if it has not been possible to complete at least 50% of the overs scheduled to be bowled in either innings at the time the bet was placed due to external factors, including bad weather.
Top bowler bets for First Class matches apply only to the first innings of each team, and will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined. If a player was named at the toss, but later is removed as a concussion sub, that player will still be counted, as will the replacement player.
If a bowler does not bowl, but was named in the starting XI, bets on that bowler will stand.
If a substitute (concussion, or otherwise) not named in the original XI takes the most wickets, bets on the market will be void.
If two or more bowlers have taken the same number of wickets, the bowler who has conceded the fewest runs will be the winner. If there are two or more bowlers with the same wickets taken and runs conceded, dead heat rules will apply. Wickets taken in a super over don’t count.
If no bowlers take a wicket in an innings, then all bets will be void.
6.18.18. Man of the Match
Description: Who will be named man of the match?
Rules: Bets will be settled on the officially declared man of the match. Dead-heat rules apply.
If no man of the match is officially declared then all bets will be void.
6.18.19. Delivery Markets Runs off Delivery
Description: How many runs will be scored off the specified delivery?
Rules: The result will be determined by the number of runs added to the team total, off the specified delivery.
For settlement purposes, all illegal balls count as deliveries. For example, if an over starts with a wide, then the first delivery will be settled as 1 and, although there has not been a legal ball bowled, the next ball will be deemed as delivery 2 for that over.
If a delivery leads to free hit or a free hit is to be re-bowled because of an illegal delivery, the runs scored off the additional delivery do not count.
All runs, whether off the bat or not are included. For example, a wide with three extra runs taken equates to 4 runs in total off that delivery.
6.18.20. Exact Runs off Delivery
Description: Exactly how many runs will be scored off the specified delivery?
Rules: As 'Runs off Delivery'.
6.18.21. Over Markets Runs in Over
Description: How many runs will be scored in the specified over?
Rules: The specified over must be completed for bets to stand unless settlement has already been determined. If an innings ends during an over then that over will be deemed to be complete unless the innings is ended due to external factors, including bad weather, in which case all bets will be void, unless settlement has already been determined.
If the over does not commence for any reason, all bets will be void.
Extras and penalty runs in the particular over count towards settlement. If penalty runs cause the innings or match end before a ball is bowled in the over, bets on that over will be void.
6.18.22. Boundary in Over
Description: Will there be a boundary scored in the specified over?
Rules: As 'Runs in Over'. Only boundaries scored from the bat (off any delivery – legal or not) will count as a boundary. Overthrows, all run fours and extras do not count as boundaries.
6.18.23. Wicket in Over Description: Will a wicket fall in the specified over?
Rules: As 'Runs in Over'.
For settlement purposes, any wicket will count, including run outs. A batsman retiring hurt does not count as a wicket. If a batsman is timed out or retired out, then the wicket is deemed to have taken place on the previous ball. Retired hurt does not count as a dismissal.
6.18.24. Over Odd/Even
Description: Will the number of runs scored in the specified over be odd or even?
Rules: As 'Runs in Over'. Zero will be deemed to be an even number. If penalty runs cause the innings or match end before a ball is bowled in the over, bets on that over will be void.
6.18.25. Group Markets Runs in Groups of Overs
Description: How many runs will be scored in the specified number of overs?
Rules: If the specified number of overs are not complete the bet will be void, unless the team is all out, declares, reaches their target or settlement of the bet has already been determined.
In limited overs matches, bets will be void if the total innings is reduced at any stage to less than 80% of the stated maximum overs at the time the bet was placed, unless settlement of the bet was already determined before the reduction.
6.18.26. Wickets in Groups of Overs
Description: How many wickets will fall in the specified number of overs?
Rules: If the specified number of overs are not complete the bet will be void, unless the team is all out, declares, reaches their target or settlement of the bet has already been determined.
In limited overs matches, bets will be void if the total innings is reduced at any stage to less than 80% of the stated maximum overs at the time the bet was placed, unless settlement of the bet was already determined.
For settlement purposes, if a batsman is timed out or retired out then the wicket is deemed to have taken place on the previous ball. Retired hurt does not count as a dismissal.
6.18.27. Runs in Session
Description: How many runs will be scored in the specified session?
Rules: The result is determined by the total number of runs scored in the specified session, regardless of which team has scored them.
If fewer than 20 overs are bowled in a session, bets will be void unless settlement has already been determined.
6.18.28. Innings Markets Innings Runs
Description: How many runs will a team score in a specified innings?
Rules: In limited overs matches, bets will be void if it has not been possible to complete at least 80% of the overs scheduled to have been bowled at the time the bet was placed due to external factors, including bad weather, unless settlement of the bet has already been determined before the reduction. Bets placed on a future innings will remain valid regardless of the runs scored in any current or previous innings.
In drawn First Class matches, will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined. Bets will also be void in drawn first class matches, if less than 60 overs have been bowled in an incomplete innings, unless settlement of the bet has already been determined. If a team declares that innings will be considered complete for the purposes of settlement.
6.18.29. Innings Wickets
Description: How many wickets will the batting team lose in the current innings?
Rules: In limited overs matches, bets will be void if it has not been possible to complete at least 80% of the overs scheduled to have been bowled at the time the bet was placed due to external factors, including bad weather, unless settlement of the bet has already been determined before the reduction.
In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
Retired hurt does not count as a dismissal.
6.18.30. Innings Fours
Description: How many fours will the batting team hit in their current innings?
Rules: Same as Most Fours.
6.18.31. Innings Sixes
Description: How many sixes will the batting team hit in their current innings?
Rules: Same as Most Sixes.
6.18.32. Innings Extras
Description: How many extras will be added to the named team’s batting innings?
Rules: Same as Most Extras.
6.18.33. Innings Run Outs
Description: How many run outs will be conceded in the innings?
Rules: Same as Most Extras.
6.18.34. Maximum Over in Innings
Description: How many runs will be scored off the highest scoring over of the current innings?
Rules: Same as Maximum Over in Match
6.18.35. Innings Runs, Odd or Even?
Description: Will the total innings runs be odd or even?
Rules: If the innings is abandoned, forfeited or there is no official result, all bets will be void.
6.18.36. Innings to finish with a Boundary
Description: Will the last ball of the innings be a boundary?
Rules: Only boundaries scored from the bat (off any delivery – legal or not) will count as a boundary. Overthrows, all run fours and extras do not count as boundaries.
In limited overs matches, bets will be void if there is any reduction in the number of overs scheduled to have been bowled at the time the bet was placed due to external factors, including bad weather. If the match is abandoned or there is no official result, all bets will be void.
6.18.37. Exact Runs in Innings
Description: How many runs exactly will the team batting in the final innings score?
Rules: Bets will be settled according to the official result.
In limited overs matches, bets will be void if there is any reduction in the number of overs scheduled to have been bowled at the time the bet was placed due to external factors, including bad weather.
If the match is abandoned or there is no official result, all bets will be void.
6.18.38. Top Batsman in Innings
Description: Which batsman will score the most runs for the named team?
Rules: The result of this market is determined on the batsman with the highest individual score in a team’s innings.
In limited overs matches, bets will be void if it has not been possible to complete at least 50% of the overs scheduled to have been bowled at the time the bet was placed due to external factors, including bad weather.
Top batsmen bets for First Class matches apply only to the first innings of each team, and will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined. If a player was named at the toss, but later is removed as a concussion sub, that player will still be counted, as will the replacement player.
If a batsman does not bat, but was named in the starting XI, bets on that batsman will stand.
If a substitute (concussion, or otherwise) not named in the original XI scores the highest individual score in the team’s innings, bets on the market will be void.
When two or more players score the same number of runs, in the innings dead-heat rules will apply.
Runs scored in a super over do not count.
6.18.39. Top Bowler in Innings
Description: Which bowler will take the most wickets for the named team?
Rules: The result of this market is determined on the bowler with the highest individual number of wickets in an individual innings.
In limited overs matches, bets will be void if it has not been possible to complete at least 50% of the overs scheduled to have been bowled at the time the bet was placed due to external factors, including bad weather.
Top bowler bets for First Class matches apply only to the first innings of each team, and will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
If a player was named at the toss, but later is removed as a concussion sub, that player will still be counted, as will the replacement player.
If a bowler does not bowl, but was named in the starting XI, bets on that bowler will stand.
If a substitute (concussion, or otherwise) not named in the original XI takes the most wickets, bets on the market will be void.
If two or more bowlers have taken the same number of wickets, the bowler who has conceded the fewest runs will be the winner. If there are two or more bowlers with the same wickets taken and runs conceded, dead heat rules will apply. Wickets taken in a super over don’t count.
If no bowlers take a wicket in an innings, then all bets will be void.
6.18.40. Last Man Standing
Description: Which batsman will be not out upon completion of the innings?
Rules: If there are two or more batsmen who are not out upon completion of the innings, the winner for the purpose of settlement will be the last batsman to face a delivery (legal or not).
Players will not be deemed to have been not out if they were no longer at the crease having retired hurt or did not bat. If more than 11 players bat, the market will be void.
In limited overs matches, bets will be void if, subsequent to placing the bet, the innings has been reduced in any way due to external factors, including bad weather.
6.18.41. Batsmen Markets Batsman Runs
Description: How many runs will the named batsman score?
Rules: If the batsman finishes the innings not out, as a result of a declaration, the team reaching the end of their allotted overs, or the team reaching their target; his score will be the final result. If a batsman does not bat, the bet will be void. If a batsman is not in the starting XI, bets will be void.
If a batsman retires hurt, but returns later, the total runs scored by that batsman in the innings will count. If the batsman does not return later, the final result will be as it stood when the batsman retired.
In limited overs matches, bets will be void if it has not been possible to complete at least 80% of the scheduled overs in either innings due to external factors, including bad weather, unless settlement has been determined, or goes on to be determined. Result will be considered determined if the line at which the bet was placed is passed, or the batsman is dismissed.
In drawn First Class matches, bets will be void if fewer than 200 overs are bowled, unless settlement of the bet has already been determined.
Runs scored in a super over do not count.
6.18.42. Combined Batsman Runs
Description: How many total runs will the named batsmen score?
Rules: As 'Batsman Runs', and if any of the named batsmen do not bat, the bet will be void, unless settlement of the bet has already been determined or goes on to be determined.
6.18.43. Batsman Fours
Description: How many fours will the named batsman hit?
Rules: If a batsman finishes the innings not out, as a result of a declaration, the team reaching the end of their allotted overs, or the team reaching their target; his number of fours will be the final result. If a batsman does not bat, the bet will be void. If a batsman is not in the starting XI, bets will be void.
If a batsman retires hurt, but returns later, the total fours hit by that batsman in the innings will count. If the batsman does not return later, the final result will be as it stood when the batsman retired.
In limited overs matches, bets will be void if it has not been possible to complete at least 80% of the scheduled overs in either innings due to external factors, including bad weather, unless settlement has been determined, or goes on to be determined. Result will be considered determined if the line at which the bet was placed is passed, or the batsman is dismissed.
In drawn First Class matches, bets will be void if fewer than 200 overs are bowled, unless settlement of the bet has already been determined.
Only fours scored from the bat (off any delivery – legal or not) will count towards the total fours. Overthrows, all run fours and extras do not count.
Fours scored in a super over do not count.
6.18.44. Batsman Sixes
Description: How many sixes will the named batsman hit?
Rules: If a batsman finishes the innings not out, as a result of a declaration, the team reaching the end of their allotted overs, or the team reaching their target; his number of sixes will be the final result. If a batsman does not bat, the bet will be void. If a batsman is not in the starting XI, bets will be void.
If a batsman retires hurt, but returns later, the total sixes hit by that batsman in the innings will count. If the batsman does not return later, the final result will be as it stood when the batsman retired.
In limited overs matches, bets will be void if it has not been possible to complete at least 80% of the scheduled overs in either innings due to external factors, including bad weather, unless settlement has been determined, or goes on to be determined. Result will be considered determined if the line at which the bet was placed is passed, or the batsman is dismissed.
In drawn First Class matches, bets will be void if fewer than 200 overs are bowled, unless settlement of the bet has already been determined. Only sixes scored from the bat (off any delivery – legal or not) will count towards the total fours. Overthrows and extras do not count.
Sixes scored in a super over do not count.
6.18.45. Batsman Milestones
Description: Will the named batsman reach the specified milestone?
Rules: As 'Batsman Runs'. Method of Dismissal Description: How will the named batsman be out?
Rules: If the specified batsman is not out, all bets will be void. If the specified batsman retires, and does not return to bat later, all bets will be void. If that batsman does return to bat later and is out, bets will stand.
6.18.46. Partnership Markets Fall of Next Wicket
Description: How many runs will the batting team have scored when the next wicket falls?
Rules: If the batting team reaches the end of their allotted overs, reaches their target or declares before the specified wicket falls, the result will be the total amassed.
For settlement purposes, a batsman retiring hurt does not count as a wicket.
In limited overs matches, bets will be void if it has not been possible to complete at least 80% of the scheduled overs in either innings due to external factors, unless settlement has already been determined, or goes on to be determined. Result will be considered determined if the line at which the bet was placed is passed, or the wicket in question falls.
In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
6.18.47. Next Man Out
Description: Which batsman will be the next to be dismissed?
Rules: If either batsman retires hurt or the batsmen at the crease are different from those quoted, the bets placed on both batsmen will be declared void. If no more wickets fall, all bets will be void.
6.18.48, Batsman Match Bet
Description: Which batsman in the current partnership will score the most runs in this innings?
Rules: Bets will settle based on the official scores for the specified batsmen in the innings, as detailed in the 'Batsman Runs' section above.
In limited overs matches, bets will be void if it has not been possible to complete at least 80% of the scheduled overs in either innings due to external factors, including bad weather, after the bet is placed unless settlement has already been determined.
6.18.49. Method of Next Wicket Dismissal
Description: How will the next batsman be out?
Rules: The result will be determined by the dismissal method of the next wicket that falls. A batsman retiring hurt does not count as a wicket. If a batsman is retired out, all bets will be void.
If the specified wicket does not fall, all bets will be void.
6.18.50. Player Markets Batsman Matchbet
Description: Which of the named players will score the most runs?
Rules: In limited overs matches, bets will be void if it has not been possible to complete at least 80% of the scheduled overs in either innings due to external factors, including bad weather, unless settlement has been determined.
In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
Both players must be named in the starting XI, or appear as a substitute. If either does not, then subsequently bat all bets are still settled.
Runs scored in a super over do not count.
6.18.51. Bowler Matchbet
Description: Which of the named players will take the most wickets?
Rules: In limited overs matches, bets will be void if it has not been possible to complete at least 80% of the scheduled overs in either innings due to external factors, including bad weather, unless settlement has been determined.
In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
Both players must be named in the starting XI, or appear as a substitute. If either does not, then subsequently bowl all bets are still settled.
Wickets taken in a super over do not count.
6.18.52. All-Rounder Matchbet
Description: Which of the named players will score the most points in the player performance scoring system?
Rules: Points are scored as follows: 1 point per run, 20 points per wicket, 10 points per catch, 25 points per stumping.
In limited overs matches, bets will be void if it has not been possible to complete at least 80% of the scheduled overs in either innings due to external factors, including bad weather, unless settlement has been determined.
In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
Both players must be named in the starting XI, or appear as a substitute. If either player does not, then subsequently bat or bowl then all bets are still settled.
Points scored in a super over do not count.
6.18.53. Keeper Matchbet
Description: Which of the named wicket keepers score more points in the player performance scoring system?
Rules: Points are scored as above. In limited overs matches, bets will be void if it has not been possible to complete at least 80% of the scheduled overs in either innings due to external factors, including bad weather, unless settlement has been determined.
In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined.
Both named players must start the match as a wicket keeper, or appear as a substitute, but if their playing role changes for any reason all bets will still be settled in accordance with scoring system above.
Points scored in a super over do not count.
6.18.54. Pop Up Markets Free Hit
Description: How many team runs will be scored off the free hit delivery?
Rules: The result will be determined by the number of runs added to the team total, off the specified delivery. If the free hit is re-bowled because of an illegal delivery, the runs scored off the second free hit do not count.
Extras and penalty runs will count towards settlement.
For example, if a wide is bowled on the free hit delivery specified, the result will be 1. Then another free hit market may be offered.
6.18.55. Race to ‘X’ Runs
Description: Which batsman will reach the specified number of runs first?
Rules: All bets stand, regardless of any curtailment.
If neither batsman reaches the specified number of runs the markets will be settled as ‘Neither’.
6.18.56. Next to Hit Six
Description: Which batsman will hit the next six?
Rules: All bets stand, regardless of any curtailment. If neither batsman scores a six after the bet is offered, then the market will be settled as ‘Neither’.
Overthrows and extras do not count.
6.18.57. Next to Take a Wicket
Description: Which bowler will take the next wicket in this innings?
Rules: All bets stand, regardless of any curtailment. If none of the named bowlers take a wicket the market will be settled as ‘None of the above’.
For settlement purposes, a batsman retiring hurt does not count as a wicket. Run outs, timed out, retired out and any other method of dismissal not awarded to a particular bowler will be settled as ‘None of the above’.
6.18.58. Winning Over
Description: In which over of the named team’s innings will the match be completed?
Rules: All bets will be void if there is no official result.
In limited overs matches, all bets will be void if, subsequent to placing the bet, the maximum overs possible are reduced in any way.
6.18.59. One-sided Markets Both Teams to Score ‘X’ Runs
Description: Will both teams score the specified number of runs?
Rules: In line with Innings Runs rules, in limited overs matches, each innings will be judged to be complete if at least 80% of the overs scheduled to have been bowled at the time the bet was placed have been bowled, and this market will be settled accordingly.
In drawn First Class matches, bets will be void if fewer than 100 overs have been bowled in either teams first innings, unless settlement of the bet has already been determined. Only runs scored in the first innings count If a team declares that innings will be considered complete for the purposes of settlement.
6.18.60. Either Batsman Method of Dismissal
Description: Will either of the named batsmen be dismissed in the specified method?
Rules: All bets will settle, regardless of whether either batsman remains not out, or retired hurt, at the end of the innings.
6.18.61. Both Batsmen Method of Dismissal
Description: Will both of the named batsmen be dismissed in the specified method?
Rules: As 'Either Batsman Method of Dismissal'.
6.18.62. Runs off Consecutive Deliveries
Description: How many runs will be scored off each of the specified deliveries?
Rules: As 'Runs off Delivery' except the specified number of runs must be scored off both named deliveries.
6.18.63. Wicket off Delivery
Description: Will a wicket fall in the specified delivery?
Rules: The specified delivery must be completed for bets to stand.
For settlement purposes, any wicket will count, including run outs. A batsman retiring hurt does not count as a wicket. If a batsman is timed out or retired out, then the wicket is deemed to have taken place on the previous ball.
6.18.64. Both Batsmen to Score ‘X’ Runs in Over
Description: Will both batsmen score the specified number of runs in the over?
Rules: The specified over must be completed for bets to stand unless settlement has already been determined. If an innings ends during an over then that over will be deemed to be complete unless the innings is ended due to external factors, including bad weather, in which case all bets will be void, unless settlement has already been determined.
If the over does not commence for any reason, all bets will be void.
Runs must be scored off the bat to count towards settlement.
Bets will settle regardless of whether or not either of the specified batsmen are dismissed or retired hurt before the over commences.
6.18.65. Both Batsmen to Score a Boundary in Over
Description: Will both batsmen score a boundary in the over?
Rules: As 'Both Batsmen to Score ‘X’ Runs in Over'. Both fours and sixes count as boundaries. Only four or sixes scored from the bat (off any delivery – legal or not) will count. Overthrows, all run fours and extras do not count.
6.18.66. Both a Four and a Six to be Scored in an Over
Description: Will both a four and a six be scored in the over?
Rules: The specified over must be completed for bets to stand unless settlement has already been determined. If an innings ends during an over then that over will be deemed to be complete unless the innings is ended due to external factors, including bad weather, in which case all bets will be void, unless settlement has already been determined. If the over does not commence for any reason, all bets will be void.
Only four or sixes scored from the bat (off any delivery – legal or not) will count. Overthrows, all run fours and extras do not count.
6.18.67. Batsman and Bowler Combo Milestones
Description: Will the named batsman, and the named bowler, reach their specified milestones?
Rules: For batsman – same as 'Batsman Runs'. In first class games, only runs scored in the first innings will count. If a batsman is not in the starting XI, or substituted in, bets will be void.
For bowler – if a bowler does not bowl, they will be deemed to have taken 0 wickets. If a bowler is not in the starting XI, or substituted in, bets will be void. In limited overs matches, bets will be void if it has not been possible to complete at least 80% of the scheduled overs in the relevant innings due to external factors, including bad weather, unless settlement has been determined.
In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless the player’s bowling innings is complete. The result will be considered determined if the lines at which the bet was placed are passed. In First Class games, only first innings wickets will count and runs. Wickets and runs scored in a super over do not count.
6.18.68. Batman Combo Milestones
Description: Will both the batsmen reach their specified milestones?
Rules: Same as 'Combined Batsman Runs'.
6.18.69. Notes for all Markets
Players sent off/retired out A player being sent off is viewed as retired out, so will be settled as a wicket.
Concussion substitutions When a player leaves the field as a concussion substitute, this will not count as a wicket. If the player does not return later, the final result will be as it stood when the player left the field. When a player enters the match as a concussion substitute, for settlement purposes both they and the player replaced will be looked upon as to have played a full part in the match.
Penalty runs after the conclusion of an innings Penalty runs added to a team’s total after the start of the other team’s innings will not count towards settlement of markets in the previous innings.
6.19.1. If a set ends before the Xth point is reached, this market (Who scores [Xth] point in set [y]) is considered void (cancelled)
6.19.2. If markets remain open with an incorrect score which has a significant impact on the odds, we reserve the right to void betting.
6.19.3. If the players/teams are displayed incorrectly, we reserve the right to void betting.
6.19.4. If a player retires, forfeits the match, or is disqualified all undecided markets are considered void
6.19.5. Official points deductions will be considered for all undetermined markets. Markets which have already been determined will not take deductions into account.
6.19.6. If penalty point(s) are awarded by the umpire, all bets on that game will stand.
6.20.1. All markets exclude overtime unless otherwise stated
6.20.2. Regular 80 Minutes: Markets are based on the result at the end of a scheduled 80 minute play unless otherwise stated. This includes any added injury or stoppage time but does not include extra-time.
6.20.3. If odds were offered with an incorrect match time (more than 2 minutes), we reserve the right to void betting.
6.20.4. If the team names or category are displayed incorrectly, we reserve the right to void betting
6.21.1. If no bomb is planted, market ([mapNr!] Map [roundNr!] Round - Bomb defused) will be considered void
6.21.2. Markets do not consider overtime unless otherwise stated.
6.21.3. Markets will be settled based on officially published results.
6.21.4. If the fixture is listed incorrectly, we reserve the right to void betting.
6.21.5. In case of a walkover or retirement, all undecided markets are void.
6.21.6. If a match or map is replayed due to a disconnection, or technical issues which are not player-related, all undecided markets will be void. The replayed match or map will be handled separately.
6.21.7. If the standard number of maps is changed or differs from those offered for betting purposes, we reserve the right to void betting.
6.22.1. Xth map – 1st aegis: Settlement is determined by the team which picks up the Aegis of the Immortal, and not who slays Roshan
6.22.2. Xth map – 1st tower and Xth map – 1st barracks: For settlement purposes every method of tower destruction will be considered (Opponent & Creep destroy; destroy by Deny)
6.22.3. Markets will be settled based on officially published results.
6.22.4. If the fixture is listed incorrectly, we reserve the right to void betting.
6.22.5. In case of a walkover or retirement, all undecided markets are void.
6.22.6. If a match or map is replayed due to a disconnection, or technical issues which are not player-related, all undecided markets will be void. The replayed match or map will be handled separately.
6.22.7. If the standard number of maps is changed or differs from those offered for betting purposes, we reserve the right to void betting.
6.23.1. Xth map – 1st inhibitor and Xth map – 1st tower: For settlement purposes every method of destruction will be considered.
6.23.2. Markets do not consider overtime unless otherwise stated.
6.23.3. Markets will be settled based on officially published results.
6.23.4. If the fixture is listed incorrectly, we reserve the right to void betting.
6.23.5. In case of a walkover or retirement, all undecided markets are void.
6.23.6. If a match or map is replayed due to a disconnection, or technical issues which are not player-related, all undecided markets will be void. The replayed match or map will be handled separately.
6.23.7. If the standard number of maps is changed or differs from those offered for betting purposes, we reserve the right to void betting.
6.24.1. eSports Battle match duration - 2x4 minutes.
6.24.2. Liga Pro Football match duration - 2x6 minutes.
6.24.3. All Markets will be settled as set out in the General and Soccer Market Rules.
6.25.1. Match duration – 4x5 minutes. This includes overtime.
6.25.2. All Markets will be settled as set out in the General and Basketball Market Rules.
7.1.1. The Virtual Football Modes provide 24/7/365 real money betting experience on virtual football. Competitions are generated continuously, and bets can be placed at any time, even within a season.
7.1.2. Game structure
Each mode has a different tournament structure:
Virtual Football League Mode VFLM:
Virtual Football World Cup VFWC:
7.2.1. The VBL provides 24/7/365 real money betting experience on virtual basketball. The league consists of 16 teams and seasons run continuously. Each season comprises 30 match days (home and away matches). Bets can be placed at any time – even within a season.
7.2.2. Season Details.
For the online version one season lasts 106:30 minutes in total, separated into a ‘Pre-League’ period, a ‘Match Day Loop’, and a ‘Post league’ period. The ‘Pre-League’ period runs prior to the start of a season and lasts 60 seconds. All match days are summarized as the ‘Match Day Loop’ period with a total duration of 105:00 minutes. At the end of every season there is a 30 second ‘Post Season’ period.
7.2.3. Betting on a VBL match is allowed up to 10 seconds before tip-off. Betting markets for future match days of the current season remain open. When a future match day from the ‘Match Day’ bar at the bottom is selected, the matches related to that day along with the odds will be displayed in the lower odds section.
7.3.1. The VHK provides 24/7/365 real money betting experience on virtual horse races. Bets can be placed up to 10 seconds prior to the start of the next upcoming race as well as on all future races of the current race days at any time.
7.3.2. Races are generated continuously - a new one will be started as soon as the current one has finished. Betting is possible in the next 10 upcoming races.:
7.4.1. The VDK provides 24/7/365 real money betting experience on virtual dog races. Bets can be placed up to 10 seconds prior to the start of the next upcoming race as well as on the ten future races at any time.
7.4.2. Game information. Races are generated continuously - a new one will be started as soon as the current one has finished.
Selections | Multiplier |
4 | 1.05 |
5 | 1.07 |
6 | 1.1 |
7 | 1.15 |
8 | 1.2 |
9 | 1.3 |
10 | 1.4 |
11 | 1.5 |
12 | 1.6 |
13 | 1.7 |
14 | 1.8 |
8.1.2. The final bonus amount calculation is based on the final odds of the Combo once all outcomes are settled.
8.1.3. Cashed Out bets are not eligible to have a Combo boost.
8.1.4. Operator reserves the right to amend, cancel, reclaim, or refuse any promotion at its own discretion.
8.1.5. Combo Boost is only available on selections with odds of 1.40 or above.
8.2.1. Free Bet - Player gets the winnings from the Free Bet. Free Bet stake is not returned. For example, Free Bet 5 on odds of 3.5 player gets on account 5*3.5 - 5 = 12.5
8.2.2. Free Money - Player gets the stake and winnings paid on their account. For example, free money €5 on odds of 3.5 the player gets on account €5*3.5 = €17.50
8.2.3. No Risk Bet - Standard bet, placed with own money. If won - it's like a normal won bet, If lost - bet amount will be refunded
Type of Free Bet | Refund or Voided | Half Lost | Won |
Free Bet | count as a lost bet | count as a lost bet | as a usual bet, but without the stake (2.5*3.5+2.5*1)-5=6.25 |
Free Money | the player gets stake amount on his account | as a usual bet | as a usual bet |
Bet No Risk | as a usual bet | the player gets stake amount on his account | as a usual bet |
9.1.1. Sportsbook reserves the right to cancel any bet made on obviously 'bad' odds, switched odds or a bet made after an event has started or match was affected by obvious technical problems.
9.1.2. All bets will be settled when outcome of the market is decided.
9.2.1. Match duration – 2x6 minutes. This includes injury time but does not include extra time or penalty shootouts.
9.2.2. All Markets will be settled as set out in the General Market Rules.
9.3.1. Match duration – 4x6 minutes. This includes overtime.
9.3.2. All Markets will be settled as set out in the General and Basketball Market Rules.
9.4.1. The winner of match is the first player to win 2 sets.
9.4.2. Player must win 3 games to win a set. If the score is tied at 2-2, then a player can win 4-2, or if players are still tied at 3-3 then the set is decided by a tie-break.
9.4.3. The winner of tie-break is the first player to win 5 points with minimum 2 points difference. If the score is tied at 5-5, the player can win 7-5, 8-6, 9-7, etc.
9.5.1. Match duration – 5 minutes. This doesn’t include overtime.
9.5.2. All Markets will be settled as set out in the General Market Rules.
9.6.1. The winner of the match is the character, who wins the fight.
9.6.2. Explanation of eFighting market terms.
Health Bar - Each character has 2 Health Bars. The second bar is active only after the first is completely spent.
First damage – first successful attack.
Clash – Situation in the fight when both characters challenge each other in special occasions. to increase hit points. Both fighters can win the clash, but there can also be draw.
Supermove – Special move for each character, that occurs very rarely.
9.6.3. All markets will be settled according to the definitions above.
9.7.1. Match consists of two innings - one for each team.
9.7.2. Each inning consists of five overs with 6 deliveries of each.
9.7.3. All Markets will be settled as set out in the Cricket Market Rules.
It is the account holder’s duty to stay within the limits, market limits or personal betting limits.
All bets are subject to a maximum payout to any one customer (or as set out below, any group of related customers) in any one day irrespective of stakes, odds or number of winning lines as listed below. Other than as set out below a bet is accepted on the basis that it is the investment of one customer.
All maximum payout limits apply to one customer, or groups of customer acting together, who have placed bets containing the same selections, including where placed in a series of bets, at a range of prices, over a number of days by using different accounts or different channels. Should we believe that a number of bets have been placed this way, the total payment of all those bets combined will be limited to one single maximum payout.
All bets are subject to a maximum net payout of CA$25,000 (€25.000).
Where a bet has been settled, and an amount greater than the applicable maximum payout has been credited to a customer’s account, then we reserve the right to amend the amount credited to correctly reflect the applicable limit. We reserve this right where a bet has been fully completed or where a bet has been cashed out early by the customer using our Cash Out function.
3.1 You agree to use the Service solely and exclusively for your personal use for recreational and entertainment purposes only and not for any commercial or other operations nor on behalf of any person or organisation.
3.2 To use the Service you must create an account with us (your “Account”). By using and/ or by registering an account, you fully agree to be bound by these Terms and Conditions.
3.3 By using the Service you acknowledge that there is a risk of losing money when gambling through this website and you are fully responsible for any such loss. You confirm that you are of sound mind and you can take responsibility for your own actions. We encourage you to gamble responsibly at all times.
4.1 We reserve the right to change, modify and update these Terms and Conditions at any time. We will use our reasonable endeavours to ensure that any material changes are updated and highlighted by date and version controls.
4.2 Your continued use of the Service after the date on which the Terms and Conditions are stated to come into effect will be deemed to be your binding acceptance of the revised Terms and Conditions.
4.3 No customer services operative has the power to amend these Terms and Conditions.
5.1 In order to play games via the Website you must first register an account on the Website.
5.2 Full Registration is achieved by successfully completing the full registration process including depositing of funds into your account Once this is completed, you will be eligible to access the Service for Real Money Play purposes.
5.3 By registering an account with us you acknowledge, agree and warrant that you:
5.4 In the event that any of the warranties outlined in clause 4 (Registering An Account) being false, your stake will be forfeited, and we shall not be obliged to pay any winnings. We may also report the matter to the police, parents (in relation to underage gambling) and the appropriate regulatory authority.
5.5 Completion of Full Registration is subject to the eligibility requirements of these Terms and any supporting documentation that we may reasonably request which may include a copy of your passport or other photographic forms of identification.
5.6 During the registration process you will enter an email address, password and other personal details which will be used for the purposes of verifying your identity and contacting you. The email address you register on your account must belong to you and will be the sole email address from which communications regarding your account will be accepted by this Website.
5.7 This Website will not respond to any communications regarding your account sent from any email address other than that registered on your account, neither do we work with any third-party resolution services.
5.8 We carry out ID verification procedures internally or through third parties. We may request that you provide suitable identification documents.
5.9 If you do not provide requested information and/or documents or if such information and/or documents you supply are deemed to be unsatisfactory for any reason, we reserve the right to restrict, block or close your Account.
5.10 We reserve the right to refuse acceptance of any verification documents that does not meet our internal standards.
5.11 If it is not possible for us to verify within 72 hours that You are at least 18 years of age, or above the legal age for gambling in Your country of residence, Your Account will be suspended until we have verified that You are of such legal age.
5.12 For changes to your opt-in and opt-out preferences please visit the “My Profile” area of the Website.
5.13 Please refer to the Privacy Policy for further information regarding the collection, processing, and maintenance of your personal data.
5.14 We reserve the right to refuse to open an account at our discretion.
5.15 We reserve the right to close any accounts that we consider to be duplicate accounts and to void any wagers made via such duplicate accounts.
5.16 Related Parties are not eligible to place a bet/wager or participate on any website operated by or on behalf of Us. We will void any bet/wager that they determine has been placed by or on behalf of any of the Related Parties.
5.17 After opening your Account, you must take all reasonable steps to avoid disclosing (whether deliberately or accidentally) any of your Account details including your username, password and/or account number to anyone else. You must also ensure that you have taken all reasonable precautions against fraud and computer hacking including the use of up-to-date security software on your device and changing your password regularly.
5.18 We will allow you to claim welcome offers on a maximum of 3 accounts within our network of websites.
6.1 By opening an Account on the Website, you warrant to us that you are at least:
(a) 18 years of age; or
(b) Of legal capacity to place a wager in the jurisdiction in which you are located, whichever is the greater (the “Requisite Age”).
(c) We reserve the right to void any wagers with minors and reserve the right to request proof of age documentation from you at any time. If age verification cannot be completed within 72 hours of any such request, your Account will be suspended until your identity has been verified. If (whether or not we have verified your age), you are subsequently proven to have been under the Requisite Age at the time, and you placed transactions with us then your Account will be closed, all transactions placed whilst you were under the Requisite Age will be made void and all related funds deposited will be returned save in respect of any winnings which you have accrued at such time which will be forfeited. We shall not be liable to any parent, relation or legal guardian of any such minor in respect of any losses incurred by a minor.
6.2 In the event that we discover you are under 18 years of age or under the legal age for gambling of the country in which you are resident, we will report such attempts or activities to the relevant regulatory or authoritive bodies who in turn, may refer the matter to your local prosecution authorities, parents, legal guardians or any other appropriate legal authorities.
7.1 The password that you choose must be kept private and secure by you always. Should you forget your Account login or password please contact Customer Support for assistance. Failure to keep your password private and secure could lead to unauthorised activities on your Account for which we accept no liability.
7.2. Transactions made using your Account(s), login details and password are accepted by us on the understanding that the transactions have been authorised by you. We shall not be liable for any claims if you disclose your username and password to anyone else (whether deliberately or accidentally).
7.3 If another person accesses your Account(s) you are solely responsible for all their actions whether their access was authorised by you and we shall not be liable for any claims in the event that you disclose your login details and/or password to a third party either intentionally or accidentally.
7.4 Should you feel or become aware that your Account(s) security has been compromised, you are obligated to contact us immediately.
7.5 We reserve the right at our sole discretion to close your Account(s) if we suspect that you have disclosed your login and/or password to any third party.
7.6 You are not permitted to (or attempt to) sell, transfer or acquire accounts to or from other persons.
7.7 We reserve the right to void any or all bets/wagers placed by or for the same individual or syndicate of individuals in an attempt to unfairly affect the outcome of the bets/wagers.
8.1 You understand that your Account is not a bank account and cannot be used as such. Any monies deposited with us in your account shall not bear any interest to you. All funds deposited by you must be used for the sole purpose of real money gambling. We reserve the right to charge an administration fee as per clause 8.2.2 or (we may withdraw from the balance in your Account) in respect of deposits or withdrawals which we believe have been made for purposes primarily associated with reasons other than real money gambling on the website. We also reserve the right to restrict the payment methods available to you for deposit.
8.2 There are minimum limits on the amounts that you can withdraw (as stated in 8.2.1) from your account with all withdrawals subject to verification and AML (Anti Money Laundering) regulatory requirements. Please check for any personal limits that may be applied to your payment account by your payment provider before proceeding.
8.2.1 The minimum withdrawal amount is
Currency | Amount |
---|---|
EUR | 20 |
CAD | 40 |
NZD | 40 |
INR | 1000 |
JPY | 4000 |
PEN | 100 |
CLP | 20,000 |
USD | 40 |
BRL | 100 |
Players are allowed one withdrawal per day and a maximum amount of:
$ 5,000 per week
$ 20,000 per month.
8.2.2 Withdrawal requests of higher amounts than specified in these terms can be looked into upon request, at Markor’s discretion.
8.2.3 Due to Card Scheme Rules and AML Regulations withdrawals, where possible, will only be processed to the payment instrument which was used to deposit the funds. If this is not possible, we reserve the right to request additional documentation.
8.2.4 All deposits must be wagered once over before these funds can be requested for withdrawal.
8.3 All customer funds are held in bank accounts which are separate from our own accounts. Our bank has acknowledged that the funds in these designated client bank accounts remain the property of our customers and can only be used for the specific and exclusive purpose of enabling participation in the gambling products offered on our websites. This means that steps have been taken to protect customer funds but that there is no absolute guarantee that all funds will be repaid in the event of insolvency.
8.3.1 To the extent required by your local law or tax or other authorities you are responsible for reporting your winnings and losses arising from the use of these Services.
8.4 We do not grant any credit for the use of our services.
8.5 In order to place a wager for Real Money Play on the Website, you will need to deposit funds using a payment method that is offered via your account lobby.
8.5.1 It is your responsibility to check whether your Bank or credit card company charge you any fees for any transactions made on the Website.
8.5.2 The minimum and maximum deposit amount per transaction is determined at our discretion, and is reported in the Cashier section of the Website for each transaction.
8.6 Available deposit and withdrawal methods are visible in the deposit section via the account lobby, while logged in to your account.
8.7 As part of our responsible gaming policy you can request a daily, weekly or monthly deposit limit on your Account for any 24 hour period. The deposit limit may be revised at any time but any increase to the limit will be subject to a waiting period of 24 hours from time of request. You can set your limits either by contacting customer services or from within your gaming account. For more information, please see our responsible gaming policy.
8.8 We, in our absolute discretion, reserve the right to refuse to accept any method of payment presented to us irrespective of whether we have previously accepted such payment method from you or would usually accept that payment method from any player. No transaction is accepted by us until we have confirmed to you via on-screen messages that the transaction has been accepted. If you are in doubt as to whether the transaction has been accepted successfully, you should contact Customer Support. Once confirmation of acceptance has been given by us, you cannot cancel the transaction unless we agree otherwise.
8.9 You may withdraw funds at any time provided that you have registered your payment details and provided that all necessary verification checks have been completed to our satisfaction. In order for your payment details to be registered you need to have made an accepted deposit into your Account. We normally process withdrawals on request. However, if our attempt to verify your details are inconclusive, the process may take longer, and further documentation may be requested from you. We cannot accept liability for the processing times of your payment provider or bank.
8.10 In accordance with AML regulations, where possible, withdrawals must go back to the same payment method used to deposit. In addition, it is our policy to take the following approach:
(i) Where the payment method You last used to deposit allows for withdrawals to be processed directly back to that payment method; You will not be able to change Your deposit method.
(a) when Your account balance is higher than or equal to $150 MXN, $10 CAD/NZD, €5 EUR and 20 PEN.
(b) You have a pending withdrawal on Your account.
(ii) Where the payment method You last used to deposit does not allow for withdrawals to be processed directly back to that payment method, we will redirect Your withdrawals to a payment method of our choice.
(iii) Where none of Your registered deposit methods are viable for withdrawal we will offer you a manually processed bank transfer. You will be informed in the withdrawal page of Your account if this is the case.
8.11 Any form of inter-account transfer is strictly prohibited.
8.12 In the event that we incorrectly credit your Account with funds that do not belong to you, whether due to a technical, human or other type of error, you must notify our Customer Service team immediately. The funds will remain our property of and we shall be entitled to reverse any such credits and/or recover those sums from you if they have been withdrawn as a debt owed by you to us.
8.13 Our employees are unable to place any wagers on your behalf.
8.14 In line with section 8.6 through 8.14 we are duty bound by Gibraltar regulatory requirements to perform various checks and points of verification. These may require the production of your ID and other supporting documentation which could incur administration delays prior the processing of any withdrawal. Documents should be uploaded via the “Verify Your Documents” of your Website account.
8.15 It is the responsibility of the customer to ensure that internet gambling is legal in their location and that the customer understands the relevant legislation concerning online gambling. Should local law prohibit the use of internet gambling, customers should not attempt to register with the website.
8.16 We recommend that customers retain copies of transactional records along with our policies and terms. Customers can find receipt of their latest transactions within their account section on the website.
9.1 We reserve the right to suspend your Account, and withhold both the cash and bonus balance of your Account, until it can be fully satisfied of validity if:
(a)you are found or suspected to be participating in any form of collusion or fraudulent practice;
(b) we become aware that you have invalidly requested a charge-back or have denied any of the transactions made on your Account; in which case we may reverse requested deposits or off set the account balance to address charge back costs;
(c) you become bankrupt or have equivalent proceedings occurring anywhere in the world; or
(d) you have more than one account at any one time, on any Website on our network ;
(e) you are using our software and/or system in a manner which we deem inappropriate; or
(f) you are found to be in breach of any other terms of these Terms and Conditions.
9.2 If we become aware or suspect that a transaction is suspicious and involves or may involve financial crime or similar activity then we will retain the amount of that transaction and any other transaction made by you pending Our investigations. In addition, we reserve the right to retain any funds related to that activity and the balance on the accounts in question. As part of our financial, suspicious activity and AML requirements, we shall be under no obligation to provide you with any reasons for these actions. If the activity and transactions are cleared of any suspicions all retained funds will be made available to you.
9.3 Where we suspect that you are participating in any form of collusion, fraudulent practice or money laundering activities, we reserve the right to report such activity or suspicions to the regulators, the police, relevant authorities, other online gaming or gambling operators, other online service providers and banks, credit card companies, electronic payment providers or other financial institutions including details of your identity and you agree to cooperate fully with us to investigate any such activity.
10.1 you can close your Account at any time by contacting Customer Support. Once the closure has been executed, you will be sent a confirmation email and you will be entitled to the return of any balance remaining in your Account subject to standard withdrawal processes and verification checks.
10.2 Except where you have self-excluded, you will be able to re-open your Account at any time by contacting Customer Support. You should allow for up to 72 hours for these requests to be processed.
11.1 Accounts will be marked as inactive if they have not been accessed and used for twelve (12) consecutive months. We will contact you via email up to one month prior to your account receiving an inactive status.
11.2 Once an account is marked as inactive, an administrative fee will be charged for the total of Five Euro ($5) or equivalent from any real money balance as long as there is a positive balance within the account. Should a balance fall to Zero, no fee will be taken.
11.3 Inactive accounts can be reopened, however verification of account information changes will be required where applicable.
12.1 You agree that use of the Service is at your sole discretion and risk. Any wager placed by you is done solely on the exercise of your own judgment and discretion. You acknowledge that you have not relied on any statement, representation or advice from us (including any of our employees) in deciding to place a wager. You also acknowledge that by using the Service you may lose money and you accept full responsibility for any such losses.
12.2 Due to the inherent nature of the internet, third party disconnections may occur during game play. We will not be held responsible for any financial loss caused by a loss of connection to our servers or lag in your internet or network connection whilst using the Service. In the event that a single player Game is disconnected where there are still active wagers of real currency ‘in play’, the game state will be stored and may be resumed at a later date for a period of thirty (30) days. Funds attached to Games which remain incomplete after thirty (30) days shall be forfeited. Incomplete games need to be completed before you may participate in a new game.
12.3 If a gambling transaction is interrupted due to a failure in our equipment in such a manner as to prevent you from continuing with the gambling transaction, the bets will be voided and we will refund any amount staked by you in respect of the gambling transaction in question or, if possible, ensure that the gambling transaction is resumed and this will be your sole remedy in respect of any such disconnection caused by us. This does not apply to third party disconnections such as network operators or internet service providers.
12.4 We will not make any changes to the rules, pay-outs or outcome probabilities to its games in a live environment or without informing our players prior to further game play after any such change.
12.5 We shall not be held responsible for any viruses, bugs, errors or defects in any of the Games on the Service, any content on the Service, systems, software or services which affects your enjoyment of the service or causes any damage or loss to your system or other personal property as a result of your use of the Service. Should this occur, you must report this immediately to Customer Support. Should you knowingly profit from a fault in the system or in a game, we reserve the right to void all game play and/or winnings.
13.1 We aim to provide all customers with excellent customer service and will endeavour to respond to all queries fairly and efficiently. On occasions, your query may require further in-depth investigation involving other departments or suppliers. In these circumstances we will attempt to resolve your query as soon as possible.
13.2 On occasion we understand that you may not be fully satisfied with the service you have received or the outcome of our investigation. On these occasions you should email your complaint in full for the attention of the Operations Manager, which will invoke our internal disputes procedure.
13.3 If you are still not satisfied that your complaint has been satisfactorily resolved, you can escalate the matter by choosing for the matter to be referred to the Gibraltar Gambling Commissioner. For further information on how to contact the Gambling Commissioner, please refer to the gambling section of the Government of Gibraltar website.
14.1 We are committed to responsible gambling and offer a variety of facilities to help you control your gambling activity such as Reality Checks, Deposit Limits, Timeout, Self-Exclusion and Transaction History. For full information about responsible gambling, please see our Responsible Gambling Policy by clicking here.
14.2 Reality Check is an additional feature introduced to assist you in managing your gameplay and is available in the “Your Account” section of the lobby. The reality check will allow you to set an alert on the amount of time you prefer to play per session. When enabling the Reality Check feature, you acknowledge that we are not required to close or self-exclude your account or prevent you from using our services as a result of you using the feature.
14.3 Deposit Limits. The deposit limit facility allows you to limit the amount of money that you are able to deposit into your Account either daily, weekly or monthly. Deposit periods work on a rolling period and not calendar period.
14.4 Time Outs. A time out period is a minimum of twenty-four (24) hours and a maximum of six (6) weeks.
14.5 Self-Exclusion. We provide a self-exclusion facility to help you if you feel your gambling is out of control and you need to take a longer break from gambling. You can choose to self-exclude for a minimum period of six (6) months, up to a maximum period of five (5) years. At the end of the self-exclusion period you may apply to be reinstated by contacting Customer Services. Once requested, you will be subject to a 24-hour cool off period before you will be able to access your account. Full details on how to Self-Exclude your account can be found in our Responsible Gambling Policy . In the event that you decide to self-exclude, you will be excluded from all of your Accounts which are operated by us.
14.6 We will use all reasonable endeavours to ensure compliance with our self-exclusion programme, which relies on the registration of true and verifiable information from you. You accept that we have no responsibility or liability whatsoever if you continue gambling and/or seek to use the Service during your time-out or self-exclusion period, where you have taken steps to circumvent your self-exclusion period, we will not be held liable for subsequent decisions to gamble. Any deposits or winnings may be retained by us upon detection.
15.1 From time to time, we may offer you Bonus amounts, Spins or Cash awards which will be credited into your Account once the applicable qualifying criteria and any special terms and conditions have been met. Bonuses may be categorised as follows:
Note: Information on bingo specific bonuses can be seen in section 26 of these terms and conditions
(a) Free Games – These spins do not require cash deposits but will convert winnings to bonus funds, which are subject to the terms of the individual game and bonus terms. (The awarding of Free Games is subject to their availability in your jurisdiction.)
(b) Bonus Spins – These spins are awarded subject to a declared deposit amount, winnings from these spins will convert to bonus funds and are subject to the terms of the individual game and bonus terms.
(c) Bonus Match – these bonuses may be awarded because of you making a real-money deposit;
(d) Bonus Drops – Typically no deposit required, subject to the terms of the individual game and specific bonus terms.
(e) Login Bonus – Typically no deposit required and triggered on login, subject to the terms of the individual game and specific bonus terms.
(f) Cash Back – Based on results from cash game play and profit & losses.
(g) Bonus Boost – Deposit based addition bonus funds based on cash game play profit & Loss.
(h) Leader board Bonus – Bonus funds awarded subject to cash game play, and leader board position. Subject to the terms of the individual game(s) and specific bonus terms.
The above categories of bonuses and any other bonuses awarded on the Website shall be jointly referred to in these Terms and Conditions as “Bonuses”.
15.2 Every promotional offer will be subject to its own specific terms and conditions (“Promotional Terms”). These will be made available separately and may vary depending on the casino of your choice and the type of bonus or promotion. The terms and conditions currently in force for each of the active bonuses and promotions can be found in the lobby of the relevant casino. In the event of a conflict between Terms and Conditions and the relevant Promotional Terms, the Promotional Terms will always take precedence, followed by these Terms and Conditions.
15.3 Subject to the terms of the relevant promotional offer, bonuses will carry a wagering requirement specific to the applicable Promotional Terms.
15.4 The ability to convert bonus funds to cash will be subject to a specific multiple of the bonus and will be converted automatically once the applicable wagering requirement has been met.
15.5 You should always ensure you are fully aware of the relevant Promotional Terms before participating in any promotional offer. For example, wagers on Jackpot Games and certain slot games do not contribute towards the wagering requirement of bonus balances and will not contribute towards you meeting the relevant wagering requirement. Other available bonuses may only be wagered on specific slot games. Please check the relevant Promotional Terms for details of the games that will contribute towards the wagering requirement and the relevant weighting.
15.6 Subject to the terms of the relevant Promotional Offer, some games will have a lower contribution over others for the purposes of meeting the applicable wagering requirement. Unless specified in the promotional terms, the percentage contribution for wagering on different game categories is as follows:
Bonus or Free Spins cannot be used on any game with a bonus buy feature.
Wagering Contribution | |
---|---|
Game Type | Contribution |
Baccarat, Baccarat Live, Crap Live, Gameshows Live, Table Games, Other Table Games Live, Poker, Poker Live | 5% |
Blackjack RNG + Blackjack Live | 10% |
Roulette + Roulette Live | 20% |
Bingo, Hi Low, Instant Games, Instant Games Live, Jackpot Slots, Keno, Slots, Megaways, Virtual Slots | 100% |
Castle Builder, Castle Builder II, Blood Suckers, Scudamore’s Super Stakes, Tarzan, Cash Ultimate, Gods of Troy and all variation of P2P games.All games with bonus buy feature | 0% |
15.7 If any term of any promotional offer is breached or there is any evidence of a series of wagers placed by a customer or group of customers (for example, demonstrably similar patterns of play or common locations of players), we reserve the right to reclaim the bonus element of such offers and in our absolute discretion void the wagers funded by the deposit and the bonus.
(a) While playing with an active bonus, it is forbidden to be involved in activities that give the player a clearly unfair advantage. Such activities include, but are not limited to, these: delaying game rounds in any game, including free spins and bonus features, to a later time when you have no wagering requirements, leaving large bets on the table, for example in blackjack, and returning to the game after bonus wagering has been completed, playing games with bonus money to build up in-game value, lose the bonus funds, and then cash out on the built-up value during real-money play, using strategies that take advantage of any software bug or failure.
15.8 We reserve the right to investigate any irregular or suspicious playing patterns to ensure fair play and the correct use of Bonuses. For example, we consider low margin betting, equal betting, zero risk bets or hedge betting to be irregular gaming when used to exploit Bonuses. Further examples of irregular playing patterns also include, but are not limited to:
(a) Placing single or multiple bets of a value of fifty percent or more of the bonus on any single game, individual hand, or round, building a balance and significantly changing play patterns such as bet size, game types and bet structures etc. in order to meet the wagering requirement.
(b) Placing large bets which result in a substantial gain followed and by a drop in bet size equal to or more than 65% of the previous average bet size until the bonus release requirements have been met.
(c) Reserving your cash funds in any incomplete game round in order to use bonus funds before cash gameplay is completed.
(d) Utilising bonus offers as part of a group of customers or syndicate.
(e) Moving from a low weighted game to a high weighted game after a large win for the purpose of meeting the wagering requirements.
In the event that we deem that an irregular playing pattern or other activity, that is contrary to the spirit of bonus offers has taken place, we reserve the right to prevent you from withdrawing Account funds, restrict you from receiving any further Bonuses and/or withhold any of your winnings derived from your use of any Bonus.
15.9 All bonus offers must be completed within 28 days (unless otherwise specified in the applicable Promotional Terms) of being awarded (stacked bonuses included). After this time, bonus offers, unused bonus funds and linked winnings will be forfeited.
15.10 Wagering real-money funds will not contribute towards the bonus wagering requirements. Where a player has both a real money and bonus balance then the real money balance is used for cash game play.
15.11 When a bonus is activated and followed by subsequent real money deposits, contribution to the Bonus will be suspended and resume only once the real money balance is at zero.
15.12 Withdrawal of funds before the wagering requirement has been met will void ALL bonuses and any winnings associated to these bonuses held on your account. Only the sum of the original cash deposit or remaining balance of the original deposit may be withdrawn.
15.13 We reserve the right to ask any customer to provide sufficient documentation for us to be satisfied in our absolute discretion as to the customer's identity prior to us crediting any bonus, free bet, free game or offer to their account. We retain the right to suspend this and any associated account(s) for the duration of any resulting investigation and permanently close all accounts should our investigation identify a confirmed breach of these Terms and Conditions and/or the relevant Promotional Terms.
15.14 All promotional offers are intended for recreational play and we may in our sole discretion limit the eligibility of customers to participate in all or part of any promotion.
15.15 All customer offers are limited to one per person, family, household address, email address, telephone number, same payment account number (e.g. debit or credit card, etc.), and shared computer, e.g. public library or workplace. We reserve the right to withdraw the availability of any offer or all offers to any customer or group of customers at any time and at our sole and absolute discretion. Offers only apply to customers who have made an actual/real money deposit.
15.16 Players depositing or withdrawing using e-Wallets (e.g. Neteller/Skrill) cannot stake more than $0.5 in any single bet while completing wagering requirements of any bonus. Players staking more than this limit in any single bet to meet the wagering requirements may have bonus and any associated winnings voided.
15.17 The maximum withdrawal amount resulting from any Free Bonus will be capped at $35 (even if the amount of winnings accrued by you utilising this Free Bonus exceeds this amount) and any excess amounts will be deemed null and void. Withdrawal requests linked to a Free Bonus will be subject to a thorough investigation and any attempt to withdraw winnings over $35 will be voided.
15.18 We may contact you from time to time to request your permission for the use of your first name, initial of last name, nicknames and/or country or town of residence for use in any promotional announcements. The denial of this request will not affect in any way your ongoing use of the Service, subject to all other terms.
15.19 You may opt-out of receiving promotions and associated promotional communications either via the website or by emailing our customer service team. Should you choose to opt out of receiving Bonuses, any active and pending Bonuses on your Account will be voided with immediate effect. In selecting the “opt-out” feature on your Account you accept that we take no responsibility for the settings you have actioned. Opting out of Promotional communications on any contact channel will not affect our right to send you service messages as and when necessary.
15.20 Employees, officers and directors of MTL, its promotional or other agencies, licensees and licensors, service providers and any other associated or affiliated companies (and any direct family members of those individuals) shall not be eligible for any Bonuses.
15.21 It is your responsibility to ensure that, bonuses and promotional offers are managed correctly where several websiteaccounts are registered across our network.
15.22 We use a bonus stacking system, this means only one bonus will be active at any time. Pending bonuses will not become active until Your current bonus is completed. In either case pending bonuses will not be activated until the current bonus balance becomes $0. We provide games with various stakes to ensure smaller bonus balances can be completed. Should You wish to play through small values of bonus funds; the number of lines and minimum bets on the following games can be changed to low values: Best of British, Shamrock and Roll, Trolls Tale and Candy Swap.
15.23 You may be offered a choice of promotional bonus or Free Games from which you must select one. When such a choice is offered only one option can be selected. your choice of promotional offer is final and cannot be amended once you proceed. Should you wish to opt out of the individual offer simply select “No Bonus”. To opt out of all bonuses and promotions you must do so by following the steps in Section 14.19 of these Terms and Conditions.
15.24 Please note, opting in to receiving marketing and promotions via SMS may incur charges from your mobile operator.
15.25 Complimentary Bonuses or Free Games may be awarded to you which will carry a wagering requirement of 40x unless otherwise stated in the specific terms for the promotion. Any winnings derived from promotional Free Games gameplay will be in Bonus and will also carry a wagering requirement of 40x unless otherwise stated in the specific terms for the promotion. Any cash won from these Bonus funds will be capped at 4x initial bonus amount won.
15.26 We reserve the right to restrict the number of welcome bonuses we award to any individual. This may include a restriction on any new account opened by you across our network of casinos. Once we have placed this restriction on your accounts, we will endeavour to inform you either via onsite or service messaging, however any welcome bonus you may see advertised on site will not be applicable to you even if you meet the criteria for receiving said bonus.
15.27 Because we offer stacked bonuses, we will in some cases cancel these to assist in the management of dormant or out of date promotions. We will ensure that in these cases, onsite messaging is delivered to you, typically on the acceptance of your next deposit.
16.1 The maximum amount that we shall be obliged to pay you as the outcome of any single spin shall be limited to a total of $150,000. The figure highlighted is exempt from any potential Progressive Jackpot winnings.
16.2 You acknowledge that for particular products your individual staking levels may give you the opportunity to win more than the maximum amount set out in clause 15.1. Although an individuals approved staking level may allow for a win at a higher amount than outlined, you agree that we shall only be liable to pay the maximum amount specified within clause 15.1
17.1 Access to or use of this Service or any of the products offered via the Service may not be legal for some or all residents of or persons located in certain jurisdictions – this is what is referred to as a 'Restricted Territory'. Such Restricted Territories include, but are not limited to, individuals residing in :
Afghanistan, Albania, Algeria, American Samoa, Angola, Austria, Australia, Bahamas, Barbados, Belarus, Belgium, Bolivia, Botswana, Bulgaria, Burkina Faso, Cambodia, Cayman Islands, Croatia, Cuba, Cyprus, Czech Republic, Democratic Republic of the Congo, Denmark, Ecuador, Estonia, France, Germany, Ghana, Greece, Guam, Guyana, Haiti, Hungary, Iceland, India, Indonesia, Iran, Iraq, Israel, Italy, Jamaica, Jordan, Kenya, North Korea, Latvia, Lithuania, Luxembourg, Mali, Malta, Martinique, Mauritius, Monaco, Mongolia, Morocco, Mozambique, Netherlands, Nigeria, Northern Mariana Islands, Papa New Guinea, Philippines, Poland, Portugal, Qatar, Romania, Russia, Samoa, Sao Tome and Principe, Senegal, Serbia, Sierra Leone, Singapore, Slovakia, Slovenia, South Africa, South Sudan, Spain, Sri Lanka, Sudan, Sweden, Switzerland, Syria, Tanzania, Thailand, Tobago, Trinidad and Tobago, Tunisia, Turkey, UAE, Uganda, Ukraine, United Kingdom, USA, Vanuatu, Vietnam, Yemen and Zimbabwe.
17.2 We make no representation or warranty with respect to the legality or otherwise of the access to and use of the Service, and the making of deposits or receipt of any winning from your Account, regardless of whether the Service is accessible in any such restricted jurisdiction or appears in the official language of any such jurisdiction. The Service does not constitute an offer, solicitation or invitation by us for the use of or subscription to gambling or other services in any jurisdiction in which such activities are prohibited by law.
17.3 It is your responsibility to ensure that the laws of the jurisdiction in which you are resident, entitle you to use the Service. If it becomes apparent to us that you are located in a jurisdiction in which the use of the Service is not legal, we shall be entitled immediately to close your Account, in which case any balance on the Account on the date of such closure will be refunded to you as soon as it is practicable for us to do so. Participation in a game is void wherever prohibited by law.
18.1 We comply with the Proceeds of Crime Act 2017 (POCA) in Gibraltar, and any other statutes or regulations making provisions relating to money laundering which are applicable to us and the provision of this Website.
18.2 You may be requested by us to provide documents to support your registered details and/or provide proof of the origin of the funds used to credit your Account. Your Account may be restricted, blocked or closed if you do not provide requested information or documents or if such information or documents fails our anti-money laundering checks.
19.1 All intellectual property rights in our websites and mobile applications and all material and/or content made available on the Service (including but not limited to design, text, graphics, music, sound, photographs, video, the selection and arrangement thereof, software compilations, underlying source code, software and all other material) shall remain at all times our property and the property of our third-party licensors.
19.2 Under no circumstances shall the use of the Service grant to any user any interest in any intellectual property rights owned by us or by any third-party licensors whatsoever.
19.3 Any rights not expressly granted in these Terms and Conditions are reserved. The Games and their material and content are made available for your personal non-commercial use. Any other use of such items or rights without our prior written consent is not permitted.
20.1 We reserve the right (in our sole discretion) to refuse to register you and/or to suspend and/or terminate your Account at any time and/or to refuse to accept any wager or transaction in respect of or in connection with your use of the Website and/or the Games or Chat rooms. We shall not be obliged to provide you with any reasons for so doing and shall not be liable to you in any way for any loss or damages that may result from any such action.
20.2 We reserve the right to withhold winnings and void wagers if there is any malfunction of the Website or if there is any manipulation of the Website, Games, chat rooms or our financial system or suspicion or evidence thereof or a breach or suspected breach of any applicable law, regulation or any of these Terms and Conditions, in each case without providing any reason.
20.3 Use of any account otherwise than in accordance with these Terms and Conditions or any other abuse of any account is strictly prohibited.
20.4 We reserve the right to withdraw your use of any of the Website and/or the Games and chat rooms at any time, subject to fulfilment of any outstanding commitments under these Terms and Conditions.
20.5 Our decision on all matters will be final and binding and no further correspondence will be entered into.
21.1 You access the Service and participate in the games or bingo chat rooms at your own risk. We shall not be liable for any attempts by you to use the Service by methods, means or ways not intended by us. The Service and the Games are provided with all due reasonable skill and care and substantially as described in these Terms and Conditions. We do not make any other promises or warranties regarding the Service or the products offered via the Service, which are provided without any warranties whatsoever, whether express or implied.
21.2 MTL and its subsidiaries, affiliates, officers, directors, employees and agents shall not be liable to you in contract, tort (including without limitation negligence) or otherwise for kind of loss or damage that you or a third party may incur including without limitation any of the following:
(a) any indirect, special, incidental, consequential loss of damages whether exemplary or punitive;
(b) any loss of income;
(c) any loss of profits;
(d) any loss of goodwill;
(e) any loss of data;
(f) any loss of contracts;
(g) any loss of use of money;
(h) any loss or damages arising from or connected in any way to business interruption; and, in connection with the website in any way or in connection with the use, inability to use or the results of use of the website, any websites linked to the website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing the website or the downloading of any material by you from the website or any websites linked to the website.
IN CONNECTION WITH THE WEBSITE IN ANY WAY OR IN CONNECTION WITH THE USE, INABILITY TO USE OR THE RESULTS OF USE OF THE WEBSITE, ANY WEBSITES LINKED TO THE WEBSITE OR THE MATERIAL ON SUCH WEBSITES, INCLUDING BUT NOT LIMITED TO LOSS OR DAMAGE DUE TO VIRUSES THAT MAY INFECT YOUR COMPUTER EQUIPMENT, SOFTWARE, DATA OR OTHER PROPERTY ON ACCOUNT OF YOUR ACCESS TO, USE OF, OR BROWSING THE WEBSITE OR THE DOWNLOADING OF ANY MATERIAL BY YOU FROM THE WEBSITE OR ANY WEBSITES LINKED TO THE WEBSITE.
21.3 Our maximum liability to you arising out of the Terms of Use, whether for breach of contract, tort (including negligence), or otherwise will be limited to the amount of the bet from which the liability in question has arisen.
21.4 Subject to these Terms and Conditions, nothing in this Agreement shall exclude our liability which we may have in respect of any sums properly owed to you. Furthermore, nothing in these Terms and Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or any liability to the extent the same may not be excluded or limited as a matter of law.
Whilst we endeavour to ensure that the information on the Website is correct and that the software is in good working order, we shall not be liable for any loss or liability resulting from, but not limited to: (1) access delays or access interruptions; (2) any system or communication errors relating to the generation of random numbers, wager settlement or other elements of the Gaming Services; (3) data non-delivery or data mis-delivery; (4) acts of God or any other circumstances beyond our control; (5) the unauthorised use of your security access details; (6) damage to goodwill or reputation; and (7) errors, omissions, or misstatements in any and all information provided under these Terms and Conditions or otherwise and we reserve the right to void all wagers on the Games in question arising from such circumstances.
We reserve the right to assign or otherwise lawfully transfer the agreement with you in whole or in part to any person without your consent. You may not assign, sublicense or otherwise transfer in any manner whatsoever any of your rights or obligations under these Terms and Conditions.
If these Terms and Conditions are translated into another language, the English language version will prevail in the event of any conflict between the translation and the English language version.
If any of the Terms and Conditions is determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law. In such cases, the part deemed invalid or unenforceable shall be amended in a manner consistent with the applicable law to reflect, as closely as possible, our original intent.
Unless expressly stated, a person who is not a party to this agreement shall not have any rights under the Contracts (Applicable Law) Act 1993 Gibraltar to enforce any term of this agreement.
These Terms and Conditions and the agreement between you and us shall be governed and interpreted in all respects in accordance with the laws of Gibraltar. The courts of Gibraltar shall have exclusive jurisdiction to resolve any dispute or claim relating to these Terms and Conditions and the agreement between you and us.
28.1 We reserve the right to publish the following information pertaining to any jackpot pay-out:
28.1.1 Subject to the End User providing his/her prior written consent, the username/pseudonym of any jackpot pay-out;
28.1.2 The name of the Jackpot Game;
28.1.3 The amount staked by the End User recipient of the jackpot pay-out;
28.1.4 The country/state/province/city of any jackpot pay-out winner;
28.1.5 Name of the participating casino or site where the jackpot pay-out win occurred;
28.1.6 The date and time of the jackpot pay-out win; and
28.1.7 The amount of the jackpot pay-out win.